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EllevenLabs Text to Speech don't work anymore

Open danteeb opened this issue 1 year ago • 6 comments

For whatever reason (Text to Speech) doesn't work well since yesterday. The URL with audio link generated by Ellenven is coming up empty.

Flow image attached.

Captura de Tela 2024-03-05 às 07 08 16 Captura de Tela 2024-03-05 às 07 08 32

danteeb avatar Mar 05 '24 10:03 danteeb

No error message?

Can you provide a reproduction, I can't reproduce on app.typebot.io

baptisteArno avatar Mar 05 '24 10:03 baptisteArno

Without any error, it just doesn't get the EllevenLabs audio URL. Other friends have the same problem.

https://github.com/baptisteArno/typebot.io/assets/138946716/183149a0-81c8-453d-8b86-989204785e7f

danteeb avatar Mar 05 '24 11:03 danteeb

Oh my guess is that you don't have an S3 storage implemented.

Am I right? https://docs.typebot.io/self-hosting/configuration#s3-storage-media-uploads

baptisteArno avatar Mar 05 '24 12:03 baptisteArno

Yes, I have (S3 storage).. I even upload images, audios and videos.. EllenLabs + Typebot was working normally until 2 days ago.. it's happening to other people too. I use Digital Oceans Space.

danteeb avatar Mar 05 '24 12:03 danteeb

Is it possible to be more cooperative? I really can't guess what the issue is. Saying "other people have the same issue" does not help. 🙏

Can you provide the server logs? There is maybe a clear error there.

If not can you check the browser console for any error?

baptisteArno avatar Mar 05 '24 12:03 baptisteArno

From what I understand, it doesn't even record anything on S3, because Ellevenlabs returns a URL and this URL is inserted inside the audio balloon... but the URL is empty (when I tell it to write on the screen). No error appears in the log, but for some reason it is unable to record the audio on S3. The tokens in EllenLabs are consumed, so EllevenLabs is generating the audio normally. See attachment please. Captura de Tela 2024-03-05 às 22 14 27

danteeb avatar Mar 06 '24 13:03 danteeb

Then I'm clueless as I can't reproduce the issue on app.typebot.io.

baptisteArno avatar Mar 07 '24 08:03 baptisteArno

Could you send me the json so I can check it here?

Guizeera8 avatar Mar 16 '24 14:03 Guizeera8