typebot.io icon indicating copy to clipboard operation
typebot.io copied to clipboard

Published 20 hours ago • verified publisher icon baptisteArno

Outlook Email Magic Link

Open bbrooks205 opened this issue 1 year ago • 3 comments

Hello,

We are having issues with the Magic Link. When we use an account that is based in our outlook the magic link does not work. We have an advanced level of outlook for security. The link looks like this under the button:

https://nam12.safelinks.protection.outlook.com/?url=(magicURL)

When we use another account that is Gmail-based it works perfectly.

bbrooks205 avatar Feb 05 '24 20:02 bbrooks205

What's the error you're seeing?

baptisteArno avatar Feb 08 '24 09:02 baptisteArno

When we click the link it takes us to the same screen that we started with to get the magic link. It then prompts us to send out another magic link, then the process repeats and we never get into the account. The URL when this happens is:

https://typebot-jdqip-u11436.vm.elestio.app:8443/signin?error=Verification

bbrooks205 avatar Feb 08 '24 12:02 bbrooks205

So it sounds like Outlook is opening the link first so it invalidates it. Is there any chance you can disable that behavior on Outlook for the sign in links?

baptisteArno avatar Feb 13 '24 13:02 baptisteArno

Feel free to re-open

baptisteArno avatar Apr 07 '24 09:04 baptisteArno