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Blank Page at Launch

Open Kobalt77 opened this issue 2 years ago • 9 comments

  • Etcher version: 1.14.3
  • Operating system and architecture: Win7 x64
  • Image flashed: none
  • What happened: At launch, the Etcher shows me a blank page, no graphics or buttons or links whatsoever balenaEtcher_2023-02-12_12-12-39

Kobalt77 avatar Feb 12 '23 11:02 Kobalt77

Hi, can you add the logs from the devtools (press Ctrl + Shift + I) console? Are you sure you are running x64?

In the meantime you may use an older version like 1.7.9, link also available on the official site.

mcraa avatar Feb 13 '23 10:02 mcraa

Hi, if you're talking about my Windows 7, yes I'm sure that I'm running a 64bit version but for the Etcher, I found no real .exe for x64, maybe my mistake?

there is some more screenshots balenaEtcher_2023-02-13_23-33-37 explorer_2023-02-13_23-35-20

Kobalt77 avatar Feb 13 '23 22:02 Kobalt77

Thanks, the logs about the usb module will make it easier to find the problem.

mcraa avatar Feb 14 '23 10:02 mcraa

I too am having the very same issue with a Win 7, x64. Using versions 'balenaEtcher-Setup-1.18.4.exe' and 'balenaEtcher-Setup-1.18.8.exe'. Starts up, nothing but a blank window.

Balena

KevinGroninga avatar Apr 27 '23 16:04 KevinGroninga

It seems to have stopped working on v1.7.0+ for Windows 7 Ive downloaded v1.6.0 (or older) and can confirm it loads fine You can find old releases here: https://github.com/balena-io/etcher/releases

z1ad avatar Sep 19 '23 14:09 z1ad

Thanks! I found, downloaded, and installed v1.6.0. Seems to work again!

From: z1ad @.*** Sent: Tuesday, September 19, 2023 7:04 AM To: balena-io/etcher Cc: Kevin Groninga; Comment Subject: Re: [balena-io/etcher] Blank Page at Launch (Issue #4008)

It seems to have stopped working on v1.7.0+ for Windows 7 Ive downloaded v1.6.0 (or older) and can confirm it loads fine You can find old releases here: https://github.com/balena-io/etcher/releases

— Reply to this email directly, view it on GitHub https://github.com/balena-io/etcher/issues/4008#issuecomment-1725658966 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AYNGUV5CAZQ5KLBVYHLLSRLX3GQ5PANCNFSM6AAAAAAUZH3ESQ . You are receiving this because you commented. https://github.com/notifications/beacon/AYNGUVZI4VK6PRILMM7TUUTX3GQ5PA5CNFSM6AAAAAAUZH3ESSWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTTG3N3VM.gif Message ID: @.***>

KevinGroninga avatar Sep 19 '23 14:09 KevinGroninga

JFYI, Etcher 1.18.11 (the latest as of today) is still all blank on Windows-7 64 Home... If it is no longer supposed to be run on Windows-7 the installer should warn and refuse to install, rather than installing the application, which is broken / useless.

al20878 avatar Feb 21 '24 03:02 al20878

Another data point on this strange issue.
I am using Win8.1Pro-32bit and wanting to make a linux install USB

I had two versions of Rufus on my machine and an upgrade was offered that I declined because it wanted to remove my existing version, now both have vanished and I am weary of Rufus.

So I try Balena/etcher again I downloaded balenaEtcher-Portable-1.7.9.exe because I am on 32bit and remember that the same happened before. Blank screen.

Here is the error from the Developer tools console, I learnt something new about snooping on JavaScript applications (press Ctrl + Shift + I), thank you @mcraa . This is above my pay grade but perhaps it will offer a clue to someone smarter than me.

I downloaded earlier version balenaEtcher-Portable-1.6.0.exe as suggested by @z1ad and the GUI is visible.

I have not done recent development and found out recently that pretty much all dev tools require 64bit OS. So I may have very old .NET and other libraries and toolchains on my machine, was hoping to do some development on the 64bit-linux install now under work.

It seems to have flashed and verified the 32GB Kingston USB memory stick. GRUB >> Mint-live-linux >> Starting install >> Installation Complete, no error:05 like Rufus USB >> booting of HDD

=====

index.css:1 
Failed to load resource: net::ERR_FILE_NOT_FOUND

electron/js2c/asar_bundle.js:5 
Uncaught Error: \\?\C:\Users\Kalle\AppData\Local\Temp\2..........c\resources\app\generated\modules\@ronomon\direct-io\binding.node is not a valid Win32 application.
\\?\C:\Users\Kalle\AppData\Local\Temp\2..........c\resources\app\generated\modules\@ronomon\direct-io\binding.node
    at process.func [as dlopen] (electron/js2c/asar_bundle.js:5)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:1138)
    at Object.func [as .node] (electron/js2c/asar_bundle.js:5)
    at Module.load (internal/modules/cjs/loader.js:935)
    at Module._load (internal/modules/cjs/loader.js:776)
    at Function.f._load (electron/js2c/asar_bundle.js:5)
    at Function.o._load (electron/js2c/renderer_init.js:33)
    at Module.require (internal/modules/cjs/loader.js:959)
    at require (internal/modules/cjs/helpers.js:88)
    at Object.<anonymous> (gui.js:1)

=====

Kalle-M-P avatar Mar 22 '24 16:03 Kalle-M-P

getting same issue on arch appimage and aur

lavenderdotpet avatar Apr 02 '24 07:04 lavenderdotpet