tailpos icon indicating copy to clipboard operation
tailpos copied to clipboard

When click commissions report cannot close

Open Helkyd opened this issue 5 years ago • 9 comments

When you click on reports and select print comission report and if no data is shown you cannot close the menu... You have to kill the app and restart Screenshot_20190710-125100

Helkyd avatar Jul 10 '19 11:07 Helkyd

Hello @Helkyd may we know what kind of device you are using?

We suggest that you use a device that has 10 inches dimension

jiloysss avatar Jul 11 '19 05:07 jiloysss

Hi, I'm using my Xperia mobile to test the App... Even when using the Wintec Pos I still have issues like item name when selling not showing up and will later on test for this error.

On Thu, 11 Jul 2019, 6:56 am jiloysss, [email protected] wrote:

Hello @Helkyd https://github.com/Helkyd may we know what kind of device you are using?

We suggest that you use a device that has 10 inches dimension

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bailabs/tailpos/issues/59?email_source=notifications&email_token=AE3TWYXDIP7WIJXCP33M7B3P63DSJA5CNFSM4H7OQ6W2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODZVS5BI#issuecomment-510340741, or mute the thread https://github.com/notifications/unsubscribe-auth/AE3TWYR5E457QSRH37HK5EDP63DSJANCNFSM4H7OQ6WQ .

Helkyd avatar Jul 11 '19 06:07 Helkyd

Hi @Helkyd we suggest tablets for using TailPOS :)

jiloysss avatar Jul 11 '19 07:07 jiloysss

OK but why still have issues on size with this wintec anypos 674.

That's the model I am planning to use on a customer with this App. Also what is I need to use a barcode reader attached, will the app read? Haven't tried yet.

On Thu, 11 Jul 2019, 8:10 am jiloysss, [email protected] wrote:

Hi @Helkyd https://github.com/Helkyd we prefer tablets for using TailPOS :)

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bailabs/tailpos/issues/59?email_source=notifications&email_token=AE3TWYQIHJGTLDYFGJHAGMLP63MHHA5CNFSM4H7OQ6W2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODZVXTLI#issuecomment-510359981, or mute the thread https://github.com/notifications/unsubscribe-auth/AE3TWYRBIBQAIIEVEG2NGOLP63MHHANCNFSM4H7OQ6WQ .

Helkyd avatar Jul 11 '19 07:07 Helkyd

Can you send us screenshot or picture of the app using Wintec Anypos 674? thanks

About the barcode reader, the app supports bluetooth barcode scanner and also you can scan items using camera. You need to set the barcode first in the item then in the settings under bluetooth tab, there is a Bluetooth Scanner checkbox at bottom of the screen. If enabled, you can use barcode scanner (the gun like scanner)

jiloysss avatar Jul 11 '19 08:07 jiloysss

Please find the image... As you can see the two items on top cannot see the names/description while the last one was created on the APP and it shows... as i have already reported items from ERPNext synced not showing the Description but when created from the APP it show... Also the Barcode USB reader i have does not work when i click on the Search and scan it does nothing.

image

Helkyd avatar Jul 11 '19 10:07 Helkyd

image

Helkyd avatar Jul 11 '19 10:07 Helkyd

Hello @Helkyd can you update the app then try syncing it again. About your issue related to barcode, may we know what kind if barcode scanner are you using? is it bluetooth barcode scanner?

jiloysss avatar Jul 12 '19 09:07 jiloysss

Already updated and still the same issue for item name not showing... As I said before itens created on the app show as you can see Spritex but others not.

The barcode scanner is USB. image

Helkyd avatar Jul 12 '19 11:07 Helkyd