Andrew Ziem

To help understand your issue better, please **include a sample of some of the specific errors**. Scroll up until you find the red lines marked as errors. Copy a few...

Thanks, that's helpful. # Log I pulled out a few highlights from the log. There are many errors "access is denied" for Brave, Firefox, Windows logs, and Windows Defender. Firefox...

@ZFrmfc96tr I am checking in if you have had a chance to read [my message from July 22](https://github.com/bleachbit/bleachbit/issues/1887#issuecomment-3105238930)? I recommend first [updating to BleachBit 5.0.2](https://www.bleachbit.org/news/bleachbit-502). This will fix the `AttributeError`...

@huastone2018 Thank you for the kind suggestion, and thank you for your patience with my late reply. I am not an expert, but based on a little research that I...

@huastone2018 I have not heard back, so I am closing this, but if you want to continue the conversation, please just add another comment here in GitHub. Since I last...

Are you using BleachBit version 5.0.0, 5.0.2, or another version?

The first line "access denied" is interesting. As an experiment, could you please check or both of these? 1. Open Task Manager, open the details tab, and look for Firefox....

>BleachBit is no able to close Firefox nor Edge, for some time already. BleachBit doesn't try to close browsers if they are running. Instead, it is designed to skip cleaning...

@peterszoka-ai Please try this to gather more information 1. Download the special build [5.0.2.3122-firefoxdiag](https://ci.bleachbit.org/?prefix=dl/5.0.2.3122-firefoxdiag/). You can choose to install it or use the portable version, whichever you prefer 2. Clean...

Thank you. However, I see I made some mistakes, and that test didn't solve the mystery, so I improved the code and tested it better. Would you please try again...