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EKSA Support Bundle for airgap/offline Clusters

Open saiteja313 opened this issue 1 year ago • 0 comments

What would you like to be added:

  • I have a EKS Anywhere cluster that do not have access to internet. I cannot run EKSA Support bundle against my cluster as it tries to reach out for external endpoints.
eksctl anywhere generate support-bundle -f cluster.yaml
error from support-bundle in offline cluster version v0.7.2 which i know does not support generating support-bundle
eksctl anywhere generate support-bundle -f bll-eksa-mgmt-stg-cmp/bll-eksa-mgmt-stg-cmp-eks-a-cluster.yaml
Error: failed to create support bundle: unable to get cluster config from file: failed reading file from url [https://anywhere-assets.eks.amazonaws.com/releases/eks-a/manifest.yaml ]: Get "https://anywhere-assets.eks.amazonaws.com/releases/eks-a/manifest.yaml ": dial tcp: lookup anywhere-assets.eks.amazonaws.com : no such host

Why is this needed:

  • Customers with airgap/offline EKSA Cluster environment are not able to upload bundle logs to AWS Support Console. This is causing delay in troubleshooting customer cases and leading to increase in case analysis time.

saiteja313 avatar May 04 '23 13:05 saiteja313