The Monitor was unable to connect to the server listed at "externalNLBXXX.elb.us-west-1.amazonaws.com:4433". Please select a valid Repository or Connection Server to use.

[balaji-singh]

:question: General Issue

The Question

By using examples/deadline/All-In-AWS-Infrastructure-Basic I setup render farm in AWS. But I am getting an error while connecting the remote server from the Thinkbox deadline client app.

Environment

• CDK CLI Version: 2.83.1
• CDK Framework Version:
• RFDK Version: 1.2.0
• Deadline Version: 10.2.0
• Node.js Version: v20.3.0
• OS : Mac
• Language (Version): Python 3.11.4

Other information

I added public-facing NLB in front of Render queue ALB and all default ports from anywhere

render_queue.connections.allow_default_port_from(
                Peer.ipv4("0.0.0.0/0"))

and the NLP https://externalnlb-xxx.elb.us-west-1.amazonaws.com:4433/ gives the response

Deadline RCS 10.2 [v10.2.1.1 Release (094cbe890)]

Full error log `The Monitor was unable to connect to the server listed at "ExternalNLB-xxx.elb.us-west-2.amazonaws.com:4433". Please select a valid Repository or Connection Server to use.

Full error: Failed to establish connection to ExternalNLB-xxx.elb.us-west-1.amazonaws.com:4433 due to a communication error. at Deadline.Controllers.RemoteDataController..ctor(RepositoryConnectionSettings settings) at Deadline.Applications.DeadlineApplicationManager.CreateDataController(RepositoryConnectionSettings connSettings) at Deadline.Applications.DeadlineApplicationManager.Connect(RepositoryConnectionSettings connSettings, Boolean updateScriptManager) at Deadline.Monitor.MonitorManager.Connect(RepositoryConnectionSettings connectionSettings, Boolean updateScriptManager)`