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We are not get Attendee Video left of content share meeting events in chime media capture pipeline

Open AnkurSavaliya opened this issue 2 years ago • 10 comments

What happened and what did you expect to happen?

We are not getting Attendee Video left of content share meeting events in the chime media capture pipeline.

We are getting event when someone start Content share : {"Timestamp":"2022-06-20T08:47:09.480+00:00","EventType":"AttendeeVideoJoined","EventParameters":{"AttendeeId":"8d62011d-50ad-addd-a2a5-79d0d5f42df9#content","MediaModality":"ContentShare"}}

but we are not getting the event of stop content share. So I can't find when the attendee shares the screen or stops it.

Have you reviewed our existing documentation?

Reproduction steps

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Amazon Chime SDK for JavaScript version

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What browsers are you seeing the problem on?

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Browser version

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Meeting and Attendee ID Information.

N/A

Browser console logs

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AnkurSavaliya avatar Jun 24 '22 15:06 AnkurSavaliya

Can you please confirm the Amazon Chime SDK for Javascript version that you are using? I'd suggest upgrading to the latest and then following this doc for guidance: Please refer to the docs here: https://docs.aws.amazon.com/chime-sdk/latest/dg/using-events.html

michhyun1 avatar Jun 24 '22 19:06 michhyun1

Oops, sorry I didnt see this is for media capture meeting events.

michhyun1 avatar Jun 24 '22 19:06 michhyun1

Could you please share the media pipeline id?

sinanliuAmazon avatar Jun 24 '22 22:06 sinanliuAmazon

@sinanliuAmazon Issue with below pipeline Id : d4183aee-1730-48e4-be72-69427a731bc8 0d07e517-3212-4cfd-8ff4-fbc10628d5f1

AnkurSavaliya avatar Jun 25 '22 05:06 AnkurSavaliya

@sinanliuAmazon Hi Can we get an update on this, why has this is happened?

AnkurSavaliya avatar Jun 27 '22 09:06 AnkurSavaliya

Hi I checked the logs for the pipeline ids provided above, and don't see any relevant error log. Could you please double check the meeting-event files in the corresponding S3 path?

Please provide the reproduction steps so that we can reproduce the issue on our side. Thanks.

sinanliuAmazon avatar Jun 27 '22 21:06 sinanliuAmazon

@sinanliuAmazon Hi above-mentioned pipeline id failed and started again so content share left the event not found when the pipeline id failed.

For the below-mentioned pipeline id, In the S3 bucket meeting events folder only have some of the event chunks files. pipelined ended meeting events not found in these files. bb6f5e2a-b15a-4707-8f5c-93ac89535bcf

AnkurSavaliya avatar Jul 07 '22 11:07 AnkurSavaliya

Hi, did you mean 'CaptureEnded' event ? Also, are you facing this issue intermittently or constantly ?

nehtambe avatar Jul 15 '22 00:07 nehtambe

Hi, yes, the 'CaptureEnded' event and also another event also not in the meetings events files. This issue facing intermittently. I am sharing the last file of chime meeting events that are present in S3 buckets. {"Timestamp":"2022-07-06T21:08:22.268+00:00","EventType":"AttendeeVideoLeft","EventParameters":{"AttendeeId":"d2d8da73-3edf-5229-4ee8-ef8c24666a17","MediaModality":"Video"}} {"Timestamp":"2022-07-06T21:08:22.866+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"6c8808db-bf1a-03d7-4b8c-d95f05a62482","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:22.946+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"6c8808db-bf1a-03d7-4b8c-d95f05a62482","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:23.106+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"6c8808db-bf1a-03d7-4b8c-d95f05a62482","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:23.268+00:00","EventType":"AttendeeVideoLeft","EventParameters":{"AttendeeId":"9bf1d572-99e5-7e7b-091a-a8592e2c641f","MediaModality":"Video"}} {"Timestamp":"2022-07-06T21:08:23.387+00:00","EventType":"AttendeeVideoJoined","EventParameters":{"AttendeeId":"9bf1d572-99e5-7e7b-091a-a8592e2c641f","MediaModality":"Video"}} {"Timestamp":"2022-07-06T21:08:24.626+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"13609921-0823-ad70-7771-d4b61c1a4281","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:24.786+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"13609921-0823-ad70-7771-d4b61c1a4281","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:25.106+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"d2d8da73-3edf-5229-4ee8-ef8c24666a17","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:25.346+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"d2d8da73-3edf-5229-4ee8-ef8c24666a17","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:25.426+00:00","EventType":"ActiveSpeaker","EventParameters":{"AttendeeId":"13609921-0823-ad70-7771-d4b61c1a4281","MediaModality":""}} {"Timestamp":"2022-07-06T21:08:25.451+00:00","EventType":"AttendeeVideoJoined","EventParameters":{"AttendeeId":"d2d8da73-3edf-5229-4ee8-ef8c24666a17","MediaModality":"Video"}} {"Timestamp":"2022-07-06T21:08:26.597+00:00","EventType":"AttendeeVideoJoined","EventParameters":{"AttendeeId":"13609921-0823-ad70-7771-d4b61c1a4281","MediaModality":"Video"}}

AnkurSavaliya avatar Jul 21 '22 10:07 AnkurSavaliya

Hi, Our team has deploy the fix.

yuqil-amzn avatar Sep 12 '22 18:09 yuqil-amzn