Seamless switching in between specialty bots

[ARUNIMA1314]

Currently, in order to switch from one specialty bot to another, first we need to type in a phrase like exit, quit or bye, and then, type in a triggering phrase to start routing to another bot. This is a little inconvenient since users most likely wouldnt chat with a chatbot and type exit and then ask queries for another category. I tried to achieve seamless switching by adding a exit_routing intent in my specialty lex v1 bots and adding a fulfillment lambda in that intent, so that whenever the user enters an utterance matching with that intent, the routing is stopped and also that utterance would work as a triggering phrase to start routing to another bot. I'm able to stop the routing in the current bot but routing to the other bot is not working. How can I do this?

[dougtoppin]

@ARUNIMA1314 We will discuss and get back to you on this.

[fhoueto-amz]

We will analyze this for prioritization and keep you updated.