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AWS IVS player throwing "load failed" error on Safari when user refresh the page

Open markqian opened this issue 2 years ago • 1 comments

Describe the bug AWS IVS player throwing "load failed" error on Safari when user refresh the page. Technically this doesn't affect user experience but it's misleads our SLI measure. Would it be possible to remove this error being thrown?

To Reproduce

  1. Go to https://codepen.io/amazon-ivs/pen/c3b13a2df34b60ada7756f3a2af8d2f0, press play for the video and then refresh. It should give "load failed" error in console.

Expected behavior "load failed" error should not appear after user refreshes (assuming nothing went wrong).

Desktop (please complete the following information):

  • OS: Mac OS
  • Browser: Safari
  • Version: Any

Smartphone (please complete the following information):

  • Device: MAC, iPhone
  • OS: MAC OS
  • Browser: Safari
  • Version: any

markqian avatar Jan 06 '23 17:01 markqian

Thanks for the report - we're aware of this and will be issuing a fix.

johnBartos avatar Feb 07 '23 16:02 johnBartos