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Extend custom domain verification timeout to 7 or 14 days

Open p3v9d5ui opened this issue 3 years ago • 2 comments

Is your feature request related to a problem? Please describe.

We offer our customers the option of using their own custom domain for our SaaS application, hosted on Amplify. When they choose a custom domain, we provide the two necessary DNS changes they must make -- one to add a CNAME for domain verification, and another CNAME for the custom domain.

The problem is that Amplify stops trying to verify after 24 hours, and the process cannot be restarted (with the same DNS values). Almost every large customer takes significantly longer than 24 hours to get their IT departments to make DNS changes, so 24 hours is far too short.

Describe the solution you'd like

Please change the timeout from 24 hours to at least 7 days, preferably 14 days.

p3v9d5ui avatar May 18 '22 12:05 p3v9d5ui

Hi @p3v9d5ui thank you for opening this feature request. We have added this to our backlog for prioritization.

ghost avatar May 18 '22 23:05 ghost

Are there any updates to this feature request?

pietrorea avatar Oct 01 '24 20:10 pietrorea