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support_preheater set to False: 502

Open rklomp opened this issue 3 years ago • 16 comments

Received below error with latest version of the integration.

Log Details

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:557 Integration: Audi Connect First occurred: 19:44:53 (1 occurrences) Last logged: 19:44:53 support_preheater set to False: 502

rklomp avatar Dec 06 '21 18:12 rklomp

I have similar problems:

grafik

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:520 Integration: Audi Connect First occurred: 10:09:19 (1 occurrences) Last logged: 10:09:19 support_climater set to False: 403

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:637 Integration: Audi Connect First occurred: 10:09:19 (1 occurrences) Last logged: 10:09:19 support_charger set to False: 403

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:557 Integration: Audi Connect First occurred: 10:09:19 (1 occurrences) Last logged: 10:09:19 support_preheater set to False: 502

But I don't have a preheater, charger or anything like that either

Virusburn avatar Dec 07 '21 09:12 Virusburn

My car does have a charger as it is a Q4 (BEV) and I receive exactly the same 3 errors...

N3rdix avatar Dec 17 '21 15:12 N3rdix

92F776E9-6655-4127-99BA-C0C3D90D45B1

  • I also get the same problem for audi Q4 E-tron

driouch90 avatar Dec 31 '21 14:12 driouch90

Same problem with my Audi e-tron GT

MartinHannemann avatar Jan 06 '22 10:01 MartinHannemann

Same problem with my Audi e-tron

thorsten avatar Jan 07 '22 08:01 thorsten

During start-up, the code tries to query information of all implemented modules (modules are: status_report, position, climater, preheater, charger). [in AudiConnectVehicle::__init__ all vars are set to True] If a query fails, the support for that module will be disabled and no further query will be executed. In that case, the support_<module> set to False message is shown.

What I have noticed is, that from time to time, the Audi servers return an error although the module is available. I guess, that a restart is required to re-enable the support.

t0bias-r avatar Jan 08 '22 10:01 t0bias-r

A restart doesn’t help in my case, it’s always setting the modules to False, it never worked for my Q4 although the functions are available on myAudi

N3rdix avatar Jan 08 '22 14:01 N3rdix

The problem might be how EVs are registering with the API, they don't have preheater, but have climate control. Is preheater a prereq for climate control somewhere in the code?

In my audi app I can control climate and the lock, but with this extension I can only control the lock.

MartinHannemann avatar Jan 10 '22 10:01 MartinHannemann

I get the same error, and only get to controll Lock/unlock in HA.

stuvat avatar Feb 22 '22 23:02 stuvat

Likewise, I get this heater error, only control options are lock/unlock in homeassistant.

bababaram avatar Feb 27 '22 08:02 bababaram

Hi! I am still facing this issue with the latest code and my Audi A6 Hybrid. Anz ideas how to fix this?

SchwarzAxel avatar Mar 30 '22 18:03 SchwarzAxel

Hi! I am still facing this issue with the latest code and my Audi A6 Hybrid. Anz ideas how to fix this?

Still the same errors for my Q4, also running the latest version. I wonder if this can fixed as well

N3rdix avatar Mar 30 '22 20:03 N3rdix

I'm willing to pay a small fee to have this sorted, its really annoying that I cant control the climate using this extension. What would it take to have it fixed? @arjenvrh

MartinHannemann avatar Mar 31 '22 09:03 MartinHannemann

Same issue here on Q3 TFSI e 2023

gllmlbrt avatar Nov 07 '22 18:11 gllmlbrt

Issue still remains, Etron 55. As mentioned above. Happy also to pay someone a small fee to fix it

jorishaverkort avatar May 12 '23 21:05 jorishaverkort

@jorishaverkort See PR https://github.com/arjenvrh/audi_connect_ha/pull/188

t0bias-r avatar Jun 01 '23 06:06 t0bias-r

Are these errors still present with latest versions?

coreywillwhat avatar Apr 08 '24 22:04 coreywillwhat

Hi,

Fixed for me!

Great work


From: coreywillwhat @.> Sent: Monday, April 8, 2024 11:27:34 PM To: audiconnect/audi_connect_ha @.> Cc: bababaram @.>; Manual @.> Subject: Re: [audiconnect/audi_connect_ha] support_preheater set to False: 502 (Issue #97)

Are these errors still present with latest versions?

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bababaram avatar Apr 09 '24 20:04 bababaram

Closing this issue. Please resubmit an issue if any issues persist

coreywillwhat avatar Apr 09 '24 20:04 coreywillwhat