Login to Audi service failed / Unable to obtail longTerm tripdata

[bbr111]

Hi,

i have some error messages from audi_connet in my HA logs.

Maybe someone can help to fix this.

[custom_components.audiconnect.audi_connect_account] Login to Audi service failed, trying again in 10 seconds

2022-11-17 23:17:35.230 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] Unable to obtain the vehicle longTerm tripdata of WAXXXXXXXXXXXXXXXX: 'NoneType' object is not subscriptable 2022-11-17 23:17:35.666 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] support_preheater set to False: 502 2022-11-17 23:17:35.673 INFO (MainThread) [homeassistant.components.sensor] Setting up sensor.audiconnect 2022-11-17 23:17:35.675 INFO (MainThread) [homeassistant.components.binary_sensor] Setting up binary_sensor.audiconnect 2022-11-17 23:17:35.679 INFO (MainThread) [homeassistant.components.switch] Setting up switch.audiconnect 2022-11-17 23:17:35.681 INFO (MainThread) [homeassistant.components.device_tracker] Setting up device_tracker.audiconnect 2022-11-17 23:17:35.684 INFO (MainThread) [homeassistant.components.lock] Setting up lock.audiconnect 2022-11-17 23:17:35.739 ERROR (MainThread) [homeassistant.components.sensor] Error adding entities for domain sensor with platform audiconnect Traceback (most recent call last): File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity_platform.py", line 428, in async_add_entities await asyncio.gather(*tasks) File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity_platform.py", line 692, in _async_add_entity await entity.add_to_platform_finish() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 789, in add_to_platform_finish self.async_write_ha_state() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 545, in async_write_ha_state self._async_write_ha_state() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 659, in _async_write_ha_state self.hass.states.async_set( File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/core.py", line 1469, in async_set state = State( File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/core.py", line 1130, in init raise InvalidStateError( homeassistant.exceptions.InvalidStateError: Invalid state encountered for entity ID: sensor.audi_q5_tfsi_e_shortterm_trip_data. State max length is 255 characters. 2022-11-17 23:17:35.754 ERROR (MainThread) [homeassistant.components.sensor] Error while setting up audiconnect platform for sensor Traceback (most recent call last): File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity_platform.py", line 289, in _async_setup_platform await asyncio.gather(*pending) File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity_platform.py", line 428, in async_add_entities await asyncio.gather(*tasks) File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity_platform.py", line 692, in _async_add_entity await entity.add_to_platform_finish() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 789, in add_to_platform_finish self.async_write_ha_state() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 545, in async_write_ha_state self._async_write_ha_state() File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/helpers/entity.py", line 659, in _async_write_ha_state self.hass.states.async_set( File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/core.py", line 1469, in async_set state = State( File "/srv/homeassistant/lib/python3.10/site-packages/homeassistant/core.py", line 1130, in init raise InvalidStateError( homeassistant.exceptions.InvalidStateError: Invalid state encountered for entity ID: sensor.audi_q5_tfsi_e_shortterm_trip_data. State max length is 255 characters.

[JBO-Home22]

Same here for short and long term tripdata ... Maybe it will be possible to eliminate short and long term tripdata

2022-11-20 13:43:03.070 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] Unable to obtain the vehicle shortTerm tripdata of WAUZZZF48NA025173: 204, message='No Content', url=URL('https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/tripstatistics/v1/vehicles/WAUZZZF48NA025173/tripdata/shortTerm?type=list&from=1970-01-01T00:00:00Z&to=2022-11-20T14:13:02Z')
2022-11-20 13:43:03.171 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] Unable to obtain the vehicle longTerm tripdata of WAUZZZF48NA025173: 204, message='No Content', url=URL('https://mal-3a.prd.eu.dp.vwg-connect.com/api/bs/tripstatistics/v1/vehicles/WAUZZZF48NA025173/tripdata/longTerm?type=list&from=1970-01-01T00:00:00Z&to=2022-11-20T14:13:03Z')

[simonepittis]

Hi, same here. we back with authentication error.... :-( Probably the version in the code it's too old: HDR_XAPP_VERSION = "4.9.2" HDR_USER_AGENT = "myAudi-Android/4.9.2 (Build 800237696.2205091738) Android/11"

the last on is 4.14

[rklueber]

Same here. Login fails. Having trouble to analyze the logs.

I have

logger:
  default: critical
  logs:
    custom_components.audiconnect: debug

but home-assitant.log and the output of ha core logs does not show any meaningfull lines for audiconnect.

What am I missing?

[simonepittis]

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:94 Integration: Audi Connect First occurred: 08:12:21 (18 occurrences) Last logged: 08:19:59

Login to Audi service failed, trying again in 10 seconds
Login to Audi service failed: 'client_id'

[simonepittis]

I found a problem in two URLs:

• https://mal-1a.prd.ece.vwg-connect.com/
• https://msg.volkswagen.de/

Error 404

{"error" : { "code" : "GW404", "message" : "Not found", "tracking-id" : "adf53afb-88b7-40d8-8c37-f5cca0773c0b" } }

[Ronnie-J]

I have the same issue.

[simonepittis]

I will try to fix it this evening when I go back at home... because I read this: Maintainers Wanted Due to time limitations this project is not actively maintained anymore. It will continue to work as long as Audi does not change the API again. However, I'm open to someone else taking the lead. If you would like to become a maintainer, please contact me.

I will fix my self. if works I will share it for all ;-)

[shuntfield]

Yup it died for me yesterday, I'm not sure if its the version information in the audi_api.py file?

The version I have is 4.9.2 but the app is 4.14?

[simonepittis]

ok.... Back online ;-) probably WV fix it. good

[simonepittis]

...but I will try to change the version to the last one

[shuntfield]

ok.... Back online ;-) probably WV fix it. good

Yup, agreed mine has come back up too,

VW meddling! 😡🤣

[Frankster-NL]

Still only errors here....

[simonepittis]

Still only errors here....

reload the integration

[rklueber]

Just deleted and reinitiated the integration ... works! Thank you.

[Frankster-NL]

Working again!

[simonepittis]

ok Back to "Login Error Mode":

Logger: custom_components.audiconnect.audi_connect_account Source: custom_components/audiconnect/audi_connect_account.py:94 Integration: Audi Connect First occurred: 08:09:57 (190 occurrences) Last logged: 09:38:17

Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/terms-and-conditions?relayState=7b39f9923bb8f3e3d35ea92c9244798a23513721&canChangeCountryOfResidence=true&updated=termsofuse&updated=dataprivacy
Login to Audi service failed, trying again in 10 seconds
Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/terms-and-conditions?relayState=d8009a953664aee93b95532973ecfba3a1e0e4f1&canChangeCountryOfResidence=true&updated=termsofuse&updated=dataprivacy
Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/terms-and-conditions?relayState=e7baa065dfb442cc6478b31bdc37a65ccfafdb41&canChangeCountryOfResidence=true&updated=termsofuse&updated=dataprivacy
Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/terms-and-conditions?relayState=581adf1f9ddff318791c8d526022bd89e3d731c5&canChangeCountryOfResidence=true&updated=termsofuse&updated=dataprivacy

[rightsaidfred99]

Yep, same here.

Why can't VW Group leave it alone!

[gllmlbrt]

It is because y'all need to accept the new T&C. I fixed this by going to the official app, log out completly, log in again, then you will be prompted to review/accept the T&C and once logged in at the app, after reloading/restarting the integration will work again.

[simonepittis]

It is because y'all need to accept the new T&C. I fixed this by going to the official app, log out completly, log in again, then you will be prompted to review/accept the T&C and once logged in at the app, after reloading/restarting the integration will work again.

Thanks! fixed ;-)

[tieskuh]

It is because y'all need to accept the new T&C. I fixed this by going to the official app, log out completly, log in again, then you will be prompted to review/accept the T&C and once logged in at the app, after reloading/restarting the integration will work again.

Thanks!!

[zaizuney]

It is because y'all need to accept the new T&C. I fixed this by going to the official app, log out completly, log in again, then you will be prompted to review/accept the T&C and once logged in at the app, after reloading/restarting the integration will work again.

jip, fixed it, thx!

[shuntfield]

Yeah that's fixed it for me too ☺️

[woopstar]

Seems they have added Throttle to the api

2023-01-19 20:51:54.328 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/login/authenticate?relayState=78d0a1ce517c701b215561864434801dd3e2086f&nextButtonDisabled=true&enableNextButtonAfterSeconds=3600&error=login.error.throttled```

[tieskuh]

Seems they have added Throttle to the api

2023-01-19 20:51:54.328 ERROR (MainThread) [custom_components.audiconnect.audi_connect_account] Login to Audi service failed: /signin-service/v1/09b6cbec-cd19-4589-82fd-363dfa8c24da@apps_vw-dilab_com/login/authenticate?relayState=78d0a1ce517c701b215561864434801dd3e2086f&nextButtonDisabled=true&enableNextButtonAfterSeconds=3600&error=login.error.throttled```

Same here...

[tieskuh]

But it's strange the iPhone app (connected to WiFi) continues to work. So it isn't rate limiting on IP address.

[tieskuh]

Trying to log in to My Audi I get this message:

Which is Dutch for too many login attempts with wrong credentials. Which I'm pretty sure I didn't do.

[woopstar]

I changed my password using the reset password function, and things started to work again

[tieskuh]

I changed my password using the reset password function, and things started to work again

Thanks! That worked for me too!

[github-actions[bot]]

This issue is stale because it has been open for 30 days with no activity. Are you still experiencing this issue?

[github-actions[bot]]

This issue was closed because it has been inactive for 30 days since being marked as stale.