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Failed to authenticate with Teletype

Open GalaxyCode001 opened this issue 5 years ago • 1 comments

Prerequisites

Description

Steps to Reproduce

Expected behavior:

To authenticate my token with teletype. Actual behavior: Gave this error: Failed to authenticate to teletype

Signing in failed with error: Unexpected response

Reproduces how often: Every Single time I try to authenticate, even with different code

Versions

Atom : 1.44.0 Electron: 4.2.7 Chrome : 69.0.3497.128 Node : 10.11.0

Additional Information

I've reinstalled atom and teletype multiple times(completely brand new), and It still gives me the exact same error. I've looked at the IceServer and all that and i've even done Window: Reload but it was still futile.

GalaxyCode001 avatar Feb 23 '20 01:02 GalaxyCode001

Hello @GalaxyCode001 thanks for the report.

We'll need you to fill the reproduction steps more thoroughly to be able to address your ticket more efficiently from creating the token to how you authenticate.

Feel free to attach screenshots, records (video/gif), etc and make sure you redact any sensitive information.

Also it would be helpful to follow the steps in the template to help you debugging this issue, most importantly make sure you are running Atom in safe mode.

lkashef avatar Feb 28 '20 19:02 lkashef