atluxity
Detection problem on Unbuntu 16.04
Hello,
Not sure you are still working on the project but I happen to have the following issue with the new clickshare recently installed in my office.
I used to have it working in the past with a previous version of clickshare but not anymore.
her is my debug when the clickshare is plugged into the laptop : `=========================================================================== Oct 7 21:56:33 ljarbinet-T460 gnome-session[1954]: /usr/bin/caffeine:25: PyGIWarning: Gtk was imported without specifying a version first. Use gi.require_version('Gtk', '3.0') before import to ensure that the right version gets loaded. Oct 7 21:56:33 ljarbinet-T460 gnome-session[1954]: from gi.repository import GObject, Gtk, GLib Oct 7 21:56:33 ljarbinet-T460 gnome-session[1954]: INFO:root:caffeine is inhibiting desktop idleness Oct 7 21:56:36 ljarbinet-T460 gnome-session[1954]: Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged. Oct 7 21:56:40 ljarbinet-T460 kernel: [ 82.134839] usb 1-1: new high-speed USB device number 7 using xhci_hcd Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.331951] usb 1-1: New USB device found, idVendor=0600, idProduct=009f Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.331955] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.331957] usb 1-1: Product: ClickShare Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.331959] usb 1-1: Manufacturer: Barco Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.331960] usb 1-1: SerialNumber: 01120001.12.00.00000000 Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.408154] hid-generic 0003:0600:009F.0005: hiddev0,hidraw4: USB HID v1.01 Device [Barco ClickShare] on usb-0000:00:14.0-1/input0 Oct 7 21:56:41 ljarbinet-T460 mtp-probe: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1" Oct 7 21:56:41 ljarbinet-T460 mtp-probe: bus: 1, device: 7 was not an MTP device Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.428596] usb-storage 1-1:1.3: USB Mass Storage device detected Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.428809] scsi host2: usb-storage 1-1:1.3 Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.428963] usbcore: registered new interface driver usb-storage Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.464614] usb 1-1: 2:1: cannot set freq 22050 to ep 0x2 Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.506869] usb 1-1: Warning! Unlikely big volume range (=14336), cval->res is probably wrong. Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.506873] usb 1-1: [2] FU [PCM Playback Volume] ch = 1, val = -14336/0/1 Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.507426] usbcore: registered new interface driver snd-usb-audio Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.508059] usbcore: registered new interface driver uas Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011Button detector has detected that button is inserted. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011[EDSLocalCommunication::mpStartCommunication] Could not connect with server in LocalCommunication. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011[EDSLocalCommunication::mpTryToCreateServer] Listening as server in LocalCommunication. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011[EDSLocalCommunication::mpStartCommunication] Server created in LocalCommunication. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011ClickShare Button was inserted. Launching client process. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:380#011Launching client process /usr/bin/clickshare. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:381#011[EDSLocalCommunication::EDSLocalCommunication] Begin Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:381#011[EDSLocalCommunication::mpStopCommunication] Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:381#011[EDSLocalCommunication::mpStopCommunication] Deleting server. Oct 7 21:56:41 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:56:41:381#011[EDSLocalCommunication::EDSLocalCommunication] End Oct 7 21:56:41 ljarbinet-T460 kernel: [ 82.556409] usb 1-1: 2:1: cannot set freq 22050 to ep 0x2 Oct 7 21:56:41 ljarbinet-T460 rtkit-daemon[1209]: Supervising 3 threads of 1 processes of 1 users. Oct 7 21:56:41 ljarbinet-T460 rtkit-daemon[1209]: Successfully made thread 4696 of process 2056 (n/a) owned by '1000' RT at priority 5. Oct 7 21:56:41 ljarbinet-T460 rtkit-daemon[1209]: Supervising 4 threads of 1 processes of 1 users. Oct 7 21:56:41 ljarbinet-T460 org.freedesktop.Notifications[1613]: ** (notify-osd:2560): WARNING **: stack_close_notification_handler(): notification id == 0, likely wrong Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.429042] scsi 2:0:0:0: Direct-Access Barco ClickShare 0328 PQ: 0 ANSI: 2 Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.430561] sd 2:0:0:0: Attached scsi generic sg1 type 0 Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.435995] sd 2:0:0:0: [sdb] 45852 512-byte logical blocks: (23.5 MB/22.4 MiB) Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.438002] sd 2:0:0:0: [sdb] Write Protect is on Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.438018] sd 2:0:0:0: [sdb] Mode Sense: 0f 00 80 00 Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.440532] sd 2:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.463031] sdb: Oct 7 21:56:42 ljarbinet-T460 kernel: [ 83.474970] sd 2:0:0:0: [sdb] Attached SCSI removable disk Oct 7 21:56:42 ljarbinet-T460 udisksd[2180]: Mounted /dev/sdb at /media/ljarbinet/ClickShare on behalf of uid 1000 Oct 7 21:56:44 ljarbinet-T460 gnome-session[1954]: /usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without specifying a version first. Use gi.require_version('Wnck', '3.0') before import to ensure that the right version gets loaded. Oct 7 21:56:44 ljarbinet-T460 gnome-session[1954]: from gi.repository import GLib, Wnck, GdkX11, Gdk
...
Oct 7 21:57:14 ljarbinet-T460 kernel: [ 115.188699] usb 1-1: USB disconnect, device number 7 Oct 7 21:57:14 ljarbinet-T460 udisksd[2180]: Cleaning up mount point /media/ljarbinet/ClickShare (device 8:16 no longer exist) Oct 7 21:57:15 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:57:15:269#011Button detector has detected that button is removed. Oct 7 21:57:15 ljarbinet-T460 gnome-session[1954]: Debug#0112016-10-07T21:57:15:269#011ClickShare Button was removed. Killing client process in 60 seconds (unless dongle is inserted again). ===========================================================================`
as you can see the udev rule seems fine and open the launcher app but the app cannot communicate wit the USB dongle and keeps looking for it
Could you please help us me with that ? Thanks Laurent
As can be seen on <URL: http://bugs.debian.org/820587 >, the response from BarCo Product Manager Michael Vanderheeren when asking for permission to include the client software in Debian was:
"I understand your request. However, as the ClickShare Button Client and Launcher are a vital part of the user experience; And the linux version is not on par with the latest Windows and Mac releases, nor further maintained; We cannot provide you with the authority to redistribute a package with content that is closely related to our brand, product and its user experience."
Without permission to distribute a client package in Debian this project was no longer interesting to me. Perhaps Hans-Petter is still interested?
Did you ask BarCo for help?
You might find the output from 'udevadm info /dev/bus/usb/XXX/YYY' and /lib/udev/rules.d/70-uaccess.rules useful for debugging.
Because of the lack of support from BarCo for the Linux community I would recommend against buying ClockShare. I am sad for you that already have spent money on it.
Happy hacking Petter Reinholdtsen
