Clients / Managers? + Designers

[jamesdelaneyie]

Very rough notes following on from twitter comment

CLIENT / INTERNAL WEB USER / WHO UPDATES THE SITE / WHO MANAGES THE SITE / WHO COMMISSIONS THE SITE / WHO PAYS FOR SITE / DESIGNERS YOU WORK WITH

• don't shoehorn tech into project if not needed / relevant to project to drive up costs/work with tech that you fancy
• advise clients on the avenues to project completion if there is more than 1 way to do things. give options
• be conscious of closing clients into a situation where update / migration / changing devs is hard
• advise clients of maintenance costs – longer term options/plan for site.
• build systems of management that are flexible, user modifiable (within design framework), extendible. ie. give power to web managers to build on their system without involving you
• build system of management that are easy to update / clear. Backends that aren't cluttered / confusing
• push designers to consider designing frameworks/systems. Try not to fill in gaps yourself, designers should consider these things truly
• advise clients on options for hosting/security/on going support
• provide simple and clear instructions for updating/managing site
• patience is a virtue!
• push for developer involvement at start of projects during project planning / design phase

- educate clients on things that commonly get fucked as time goes on, i.e. API access changes

Great work on the list so far. have read more and can see your lean towards UX on this, makes sense. I guess all of the above is the UX for people who are managing, commissioning or anyone not a front-end user of the site or what you are building. POV comes from being a designer and building sites with graphic designers. maybe a wider acknowledgement of the many different types of developers practising in many ways, might be worth extending scope or tightening scope if web applications is the focus. im sure you or others have thought of some of the above but worth throwing another 2c in

apologies for roughness!

cheers! James

[ascott1]

I apologize for letting this sit for so long @jamesdelaneyie, it's been a hectic month.

As someone who spent a fair amount of time both in client services and working for a large organization, I agree with many of the things you've said above wholeheartedly. The principle might be "Treat stakeholders with respect", "Build strong working relationships with stakeholders", or have something to do with "collaborators."

If it's ok with you, I'm going to let this issue sit and (hopefully) collect some more feedback while I focus on writing the next two books in the series.

Thanks again for the awesome ideas and feedback! I sincerely appreciate them.

[jamesdelaneyie]

Hi Adam,

No problem at all, happy to help. Agree the general theme would be to respect and empower stakeholders, in particular the people who will be managing the work after the initial build is complete.

Good luck with the books!

All the best, James

On Tue, Jul 26, 2016 at 2:40 PM, Adam Scott [email protected] wrote:

I apologize for letting this sit for so long @jamesdelaneyie https://github.com/jamesdelaneyie, it's been a hectic month.

As someone who spent a fair amount of time both in client services and working for a large organization, I agree with many of the things you've said above wholeheartedly. The principle might be "Treat stakeholders with respect", "Build strong working relationships with stakeholders", or have something to do with "collaborators."

If it's ok with you, I'm going to let this issue sit and (hopefully) collect some more feedback while I focus on writing the next two books in the series.

Thanks again for the awesome ideas and feedback! I sincerely appreciate them.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/ascott1/ethicalweb.org/issues/5#issuecomment-235270324, or mute the thread https://github.com/notifications/unsubscribe-auth/AFj47g7wn-aepGTjkXEg8pqoJNIzw921ks5qZg43gaJpZM4I0RTE .

James Delaney +353 85 756 0001 jamesdelaney.ie