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Stopped Syncing

Open vrekais opened this issue 2 years ago • 5 comments

My connection stopped syncing on March 12th, oddly at exactly 13000 records if there's a limit or something. It hasn't synced since, deleting the linked sheet and trying to reconnect it now doesn't work.

Really appreciate any help you can offer.

vrekais avatar Mar 16 '22 20:03 vrekais

Hey @vrekais, so sorry about that! I had accidentally shipped some unfinished code whilst working on a different bug fix last week, I've fixed the sync and your sheets should recover today & catch up any missed data. let me know if that doesn't happen!

arussellsaw avatar Mar 19 '22 12:03 arussellsaw

Thanks, really appreciate it! Will keep you updated but things look as expected right now.

On Sat, 19 Mar 2022 at 12:11, Alex Russell-Saw @.***> wrote:

Hey @vrekais https://github.com/vrekais, so sorry about that! I had accidentally shipped some unfinished code whilst working on a different bug fix last week, I've fixed the sync and your sheets should recover today & catch up any missed data. let me know if that doesn't happen!

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vrekais avatar Mar 19 '22 16:03 vrekais

@arussellsaw sorry but it's stopped syncing again. It synced once on the 19th and has then not resumed. Every time I log in now it also seems to think that it's not linked to my Google Sheets. Think something has ended up broken for my user account.

vrekais avatar Mar 22 '22 09:03 vrekais

That’s weird, could you try removing the app from your google account, then re-connecting? Sometimes Google stops sending refresh tokens which breaks things 🙄

On 22 Mar 2022, at 09:51, vrekais @.***> wrote:

 @arussellsaw sorry but it's stopped syncing again. It synced once on the 19th and has then not resumed. Every time I log in now it also seems to think that it's not linked to my Google Sheets. Think something has ended up broken for my user account.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.

arussellsaw avatar Mar 22 '22 09:03 arussellsaw

I've done that now and will let you know if the auto refresh works tomorrow.

vrekais avatar Mar 22 '22 11:03 vrekais