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Published 20 hours ago • verified publisher icon arp242

"you can request only one export per hour" when the last export is several days old

Open stacybrock opened this issue 2 years ago • 5 comments

I'm running into an issue exporting my data from Goatcounter. A couple of weeks ago, I requested an export and was able to download the data successfully. Today, when I try to export an updated set of data with a pagination cursor, I receive the following error:

you can request only one export per hour

The datestamp for my last export is: 2023-03-28 13:48

Any help you can provide would be appreciated!

stacybrock avatar Apr 14 '23 23:04 stacybrock

This issue appears to be resolved.

stacybrock avatar May 01 '23 20:05 stacybrock

This issue continues to intermittently persist. I'm not sure if something is being cleared or reset on the backend of goatcounter.com to resolve it, but I can't seem to reproduce the issue consistently.

stacybrock avatar May 22 '23 01:05 stacybrock

I added a bit of logging for this today; I'll keep an eye on it.

Which site do you use?

arp242 avatar May 22 '23 20:05 arp242

Hi there! I got the error to happen again and sent you an email with additional information.

stacybrock avatar May 23 '23 14:05 stacybrock