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Published 20 hours ago • verified publisher icon arduino

The "Installing drivers" pop-up window keeps appearing constantly.

Open Jorgetrujilloroman opened this issue 1 year ago • 3 comments

Describe the problem

I have been facing a persistent bug with the Create Agent driver for some time now. Whenever I open an Arduino Cloud tab on my browser, a pop-up window for driver installation appears randomly. Clicking either 'Yes' or 'No' doesn't seem to do anything but more pop-ups keep appearing while the IoT Cloud tab remains open.

I have already installed the latest Create Agent release 1.3.5.

Unsaved Image 2

To reproduce

It is a bit difficult to reproduce the problem since, for example, in my case, I have a laptop and a fixed PC, both with Windows 10 and the same version of Arduino Create Agent (1.3.5) installed but the problem only occurs on my laptop.

Expected behavior

The problem is that even if I click "yes" or "no", nothing happens and the driver installation window keeps popping up infinitely as long as I keep a Web Editor or IoT Cloud tab open.

Arduino Create Agent version

1.3.5

Operating system

Windows

Operating system version

10 Home

Browser

Google Chrome

Browser version

119.0.6045.160 (Build oficial) (64 bits)

Additional context

Additional reports

  • https://github.com/arduino/arduino-create-agent/issues/856#issuecomment-1873421951
  • https://forum.arduino.cc/t/arduino-iot-cloud-install-window-spam-do-not-see-anything-new-being-installed/1184049/1
  • https://forum.arduino.cc/t/arduino-iot-cloud-install-window-spam-do-not-see-anything-new-being-installed/1184049/6
  • https://forum.arduino.cc/t/drivers-popups-and-more-popups/1178392/1
  • https://forum.arduino.cc/t/drivers-popups-and-more-popups/1178392/2
  • https://forum.arduino.cc/t/drivers-popups-and-more-popups/1178392/3
  • https://forum.arduino.cc/t/repeated-requests-to-install-arduino-genuino-drivers/1208020
  • https://forum.arduino.cc/t/ota-on-generic-eps8266-dont-work-and-some-other-questions/1215450
  • https://forum.arduino.cc/t/create-agent-not-working/1217578/6
  • https://forum.arduino.cc/t/arduino-create-agent-unable-to-install-drivers/1219335
  • https://forum.arduino.cc/t/arduino-nano-33-iot-not-being-detected/1223411/8

Issue checklist

  • [X] I searched for previous reports in the issue tracker
  • [X] I verified the problem still occurs when using the latest version
  • [X] My report contains all necessary details

Jorgetrujilloroman avatar Nov 20 '23 08:11 Jorgetrujilloroman