appsmith icon indicating copy to clipboard operation
appsmith copied to clipboard

[Bug]: [aforce] Issue with downloading large .wav files from S3 bucket

Open rohan-arthur opened this issue 1 year ago • 2 comments

Is there an existing issue for this?

  • [X] I have searched the existing issues

Description

This user is facing an issue with downloading large .wav files from an S3 bucket. While files of smaller size (810kb) download successfully, larger ones (4726kb) fail to do so. They get an Unexpected error when trying to fetch the larger file.

Steps To Reproduce

https://theappsmith.slack.com/archives/C0341RERY4R/p1718226840833629

Public Sample App

No response

Environment

Production

Severity

Critical (Broken Production apps)

Issue video log

No response

Version

Cloud

rohan-arthur avatar Jun 19 '24 10:06 rohan-arthur

Since the user has not replied back for the last 4 days, we are closing this issue for now. cc: @rishabhrathod01 @rohan-arthur

NilanshBansal avatar Jun 26 '24 10:06 NilanshBansal

Reopening this issue as the user has responded with the logs.

rishabhrathod01 avatar Jun 27 '24 10:06 rishabhrathod01

Moving it back to the spring backlog as we decide to prioritize this after completing https://github.com/appsmithorg/appsmith/issues/34684

rishabhrathod01 avatar Jul 03 '24 13:07 rishabhrathod01

We had a call with the user and realized the root cause of the issue was that the query was timing out. Problem was fixed after increasing the timeout time for the query.

rishabhrathod01 avatar Jul 04 '24 14:07 rishabhrathod01