appsmith icon indicating copy to clipboard operation
appsmith copied to clipboard

[Bug]: Appsmith going down when reached high memory

Open ariretiarno opened this issue 1 year ago • 7 comments

Is there an existing issue for this?

  • [X] I have searched the existing issues

Description

When I'm using appsmith for a long time, the memory is increasing, and the appsmith application is taking too long to respond, sometime on my console browser show 504 gateway timeout. after i restarted the appsmith apps, it's going normal again. i didn’t see error anything on appsmith, it's just going slow and i just reboot the services it's back to normal

What i expect is appsmith is normal to access, not slow when reach some memory value

image

Steps To Reproduce

  1. Appsmith is using on production
  2. After a couple of hour, memory increasing
  3. appsmith is going to slow, and sometimes give 504 timeout
  4. restart appsmith
  5. back normal

Public Sample App

No response

Environment

Production

Severity

Critical (Broken Production apps)

Issue video log

No response

Version

Self Hosted - v1.16

ariretiarno avatar Apr 08 '24 09:04 ariretiarno

This critical issue has not seen activity for a while. It will be closed in 7 days unless further activity is detected or the Critical tag is removed.

github-actions[bot] avatar Apr 15 '24 16:04 github-actions[bot]

Need more observability to understand the repro steps by having logs from the customer's instance. Currently blocked by this github issue.

cc : @pratapaprasanna

rajatagrawal avatar Apr 18 '24 07:04 rajatagrawal

This critical issue has not seen activity for a while. It will be closed in 7 days unless further activity is detected or the Critical tag is removed.

github-actions[bot] avatar Apr 26 '24 16:04 github-actions[bot]

@rajatagrawal can we get a date by when we can debug this?

Nikhil-Nandagopal avatar Apr 29 '24 09:04 Nikhil-Nandagopal

@ariretiarno Apologies for the slow response. Would it be possible to get on a call to help triage this issue ?

rajatagrawal avatar Apr 29 '24 12:04 rajatagrawal

This critical issue has not seen activity for a while. It will be closed in 7 days unless further activity is detected or the Critical tag is removed.

github-actions[bot] avatar May 06 '24 16:05 github-actions[bot]

@ariretiarno if it is still happening, can you please take a thread dump when the issue occurs and send it across?

You can use jstack to take a thread dump. I would recommend to take a heap dump using jmap as well, but it can't be shared across in public, as it will contain sensitive data.

AdeshAtole avatar May 15 '24 10:05 AdeshAtole

Closing this issue as we haven't heard back from you in a while

Nikhil-Nandagopal avatar Jun 21 '24 09:06 Nikhil-Nandagopal