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Nano funds missing

Open anelmarie opened this issue 4 years ago • 4 comments

Goodday Please can you help me to retrieve my NANO? It was sent to an inknown adress by the representative. I used to hav a raiwallet, then a nano wallet and the had to change to the natrium wallet as the nano wallet was no more. Please help, i can send screen grabs of the transaction and adress it went to.

anelmarie avatar Feb 14 '21 06:02 anelmarie

Sorry, you can't reverse transactions. You can try to contact the wallet owner the money was sent to if you somehow find out.

kasparkallas avatar Feb 17 '21 07:02 kasparkallas

Hi I did not do that transaction. I want to know if it was stolen or am i missing something. Originally I thought it is in the representatives account because he looks after it for me. Can i send a picture so you can see what I mean? How can I see who the receiver is?

On Wed, 17 Feb 2021, 9:06 am Kaspar Kallas [email protected] wrote:

Sorry, you can't reverse transactions.

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anelmarie avatar Feb 17 '21 09:02 anelmarie

Where/how can i get the receiver's contact details?

anelmarie avatar Feb 17 '21 09:02 anelmarie

Hi I did not do that transaction. I want to know if it was stolen or am i missing something. Originally I thought it is in the representatives account because he looks after it for me.

Well, what does the representative say?

Where/how can i get the receiver's contact details?

As far as I understand, only the receiver’s wallet address is public information and you can see that from the transaction details. Linking that address to a real person is detective work but the difficulty of that can be next to impossible.

kasparkallas avatar Feb 17 '21 10:02 kasparkallas