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Are you guys still in business?

Open Whipgit opened this issue 3 years ago • 8 comments

Your service has been down with 500 errors since yesterday and I'm not getting a response in my support tickets on zendesk. Is there anyone that could comment on the downtime?

Whipgit avatar Apr 30 '21 13:04 Whipgit

+1

I am also having issues - I receive a 503 Service Temporarily Unavailable message when sending an API request, and checking the status link (https://status.positionstack.com/) yields a 404 from UptimeRobot. Please confirm when the service will be running again.

FrancineBlanc avatar Apr 30 '21 16:04 FrancineBlanc

Hi folks,

I'm one of the co-founders of Geocode Earth and one of the creators and maintainers of the Pelias open source project that Positionstack uses to provide their services.

If either of you, or someone else, need a geocoding service while dealing with what is hopefully only a temporary outage here, we'd be happy to help you out with service through Geocode Earth.

For small usage our free trial should be able to get you started immediately, but don't hesitate to shoot us an email at [email protected] if not. We'd hate to see people's business impacted right now.

orangejulius avatar Apr 30 '21 20:04 orangejulius

Not working here in Sweden, perfect until 1 of may. Totally down.

comprog-ux avatar May 02 '21 19:05 comprog-ux

Positionstack has been down since yesterday. Do you have a timeline from when it will come back?

AschHarwood avatar Jun 18 '21 13:06 AschHarwood

Den 2021-06-18 kl. 15:08, skrev AschHarwood:

Positionstack has been down since yesterday. Do you have a timeline from when it will come back?

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I'm not using Positionstack anymore. I use LocationIQ instead. Works like a dream.

-- *Mvh/Mbh, Ralph Höglund

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comprog-ux avatar Jun 18 '21 13:06 comprog-ux

Any update regarding about the downtime? The system has been down since last week Thursday.

Hansum avatar Jun 21 '21 03:06 Hansum

I just signed up to use the PositionStack API this week and it's totally unreliable. I'm getting cloudflare error messages. Can I get a refund? I need a reliable API.

jarrad1978 avatar Jun 29 '21 17:06 jarrad1978

Their services are still sadly terrible in 2023.

Wexleron avatar Apr 03 '23 12:04 Wexleron