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[BUG] mongodb 4.0.28 pbm-physical backup failed
Describe the bug A clear and concise description of what the bug is. WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
To Reproduce Steps to reproduce the behavior:
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- See error
kubectl get cluster mongodb-skvtdn
NAME CLUSTER-DEFINITION VERSION TERMINATION-POLICY STATUS AGE
mongodb-skvtdn WipeOut Running 12m
➜ ~
➜ ~ kubectl get cmp mongodb-skvtdn-mongodb
NAME DEFINITION SERVICE-VERSION STATUS AGE
mongodb-skvtdn-mongodb mongodb 4.0.28 Running 12m
➜ ~
➜ ~ kubectl get backup|grep mongodb-skvtdn
backup-default-mongodb-skvtdn-20250724192009 mongodb-skvtdn-mongodb-backup-policy pbm-physical test-backuprepo-rp1 Failed 2025-07-24T11:20:09Z
➜ ~
➜ ~ kubectl get pod | grep mongodb-skvtdn
dp-backup-0-backup-default-mongodb-skvtdn-20250724192009-epc8bc 0/2 Error 0 4m24s
dp-backup-0-backup-default-mongodb-skvtdn-20250724192009-epftc2 0/2 Error 0 5m7s
dp-backup-0-backup-default-mongodb-skvtdn-20250724192009-exz84z 0/2 Error 0 4m50s
dp-backup-0-mongodb-skvtdn-pbm-physical-20250724111800-d4368pz8 0/2 Error 0 6m57s
dp-backup-0-mongodb-skvtdn-pbm-physical-20250724111800-d43725lh 0/2 Error 0 7m15s
dp-backup-0-mongodb-skvtdn-pbm-physical-20250724111800-d4374wdp 0/2 Error 0 6m30s
mongodb-skvtdn-mongodb-0 4/4 Running 0 12m
mongodb-skvtdn-mongodb-1 4/4 Running 0 12m
mongodb-skvtdn-mongodb-2 4/4 Running 0 10m
logs error pod
kubectl logs dp-backup-0-mongodb-skvtdn-pbm-physical-20250724111800-d4368pz8
Defaulted container "backupdata" out of: backupdata, manager, dp-copy-datasafed (init)
2025-07-24 11:18:21 INFO: storage config have been extracted.
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Checking if PBM storage config exists
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Current PBM storage endpoint: http://test-646fb7f5d5-minio.kb-system.svc.cluster.local:9000
INFO: Current PBM storage region: =
INFO: Current PBM storage bucket: kb-backup
INFO: Current PBM storage prefix: default/mongodb-skvtdn-3cb71172-7bd7-4e39-9157-9cba5fe3d849/mongodb/pbm-backups
INFO: PBM storage config already exists.
INFO: Starting physical backup for MongoDB...
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Printing PBM tail logs
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
2025-07-24T11:17:45Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:46Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:46Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:50Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:51Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:51Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:55Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:56Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:56Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:00Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:01Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:02Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:07Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:07Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [resync] started
2025-07-24T11:18:08Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [resync] succeed
failed with exit code 1
➜ ~ kubectl logs dp-backup-0-backup-default-mongodb-skvtdn-20250724192009-epftc2
Defaulted container "backupdata" out of: backupdata, manager, dp-copy-datasafed (init)
2025-07-24 11:20:11 INFO: storage config have been extracted.
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Checking if PBM storage config exists
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Current PBM storage endpoint: http://test-646fb7f5d5-minio.kb-system.svc.cluster.local:9000
INFO: Current PBM storage region: =
INFO: Current PBM storage bucket: kb-backup
INFO: Current PBM storage prefix: default/mongodb-skvtdn-3cb71172-7bd7-4e39-9157-9cba5fe3d849/mongodb/pbm-backups
INFO: PBM storage config already exists.
INFO: Starting physical backup for MongoDB...
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
INFO: Printing PBM tail logs
WARNING: Unsupported MongoDB version. PBM works with v4.4, v5.0, v6.0, v7.0
2025-07-24T11:17:45Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:46Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:46Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:50Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:51Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:51Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:55Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:56Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:17:56Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:00Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:01Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:02Z E [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] [agentCheckup] check storage connection: unable to get storage: get config: get: mongo: no documents in result
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] got command resync <ts: 1753355885>
2025-07-24T11:18:06Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-2.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:07Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-1.mongodb-skvtdn-mongodb-headless.default.svc:27017] got epoch {1753355882 3}
2025-07-24T11:18:07Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [resync] started
2025-07-24T11:18:08Z I [mongodb-skvtdn-mongodb/mongodb-skvtdn-mongodb-0.mongodb-skvtdn-mongodb-headless.default.svc:27017] [resync] succeed
failed with exit code 1
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This issue has been marked as stale because it has been open for 30 days with no activity
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This issue has been marked as stale because it has been open for 30 days with no activity