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[BUG]

Open veerajsarkar30-a11y opened this issue 3 weeks ago • 5 comments

Configuration

  • Keka version: 1.6.0
  • macOS version: 26.1

Describe the bug

When I am trying to download a software file from Reddragon for my keyboard (the reason i bought Keka) at https://www.redragonzone.com/pages/download Keka, it gives me an error message

To Reproduce

Steps to reproduce the behavior:

  1. Go to 'https://www.redragonzone.com/pages/download'
  2. Search k671 ''
  3. Try to download software
  4. See error

Expected behavior

A clear and concise description of what you expected to happen. I expected the software to load and for me to edit my keybinds.

Screenshots

If applicable, add screenshots to help explain your problem.

Image

Additional context

I don't exactly know what the error is even for, since no file is corrupted and I tried to download it multiple times. It's really frustrating, and if there isn't a solution or solve to this bug, is it possible to get a refund. I would not want it to come to this scenario though...

veerajsarkar30-a11y avatar Dec 03 '25 00:12 veerajsarkar30-a11y

It also says couldn't recognize archive format, and I don't exactly know how to fix that either...

veerajsarkar30-a11y avatar Dec 03 '25 00:12 veerajsarkar30-a11y

What you are downloading is a Windows app.

They don't seem to offer Mac software.

You might have luck with https://openrgb.org as an alternative.

(Nothing to do with Keka)

gingerbeardman avatar Dec 03 '25 01:12 gingerbeardman

@veerajsarkar30-a11y as @gingerbeardman suggested you’ve downloaded a ZIP that can be extracted and contains a Windows executable that is not compressed so it can’t be uncompressed.

aonez avatar Dec 03 '25 07:12 aonez

oh... well thats sad to hear. @gingerbeardman is there any way I can use openrgb for my windows keyboard or no?

veerajsarkar30-a11y avatar Dec 03 '25 22:12 veerajsarkar30-a11y

@veerajsarkar30-a11y i think the chances are slim but it's your only option for macOS. Maybe you could configure keyboard on Windows and then bring to Mac?

That's all the help I can suggest.

gingerbeardman avatar Dec 03 '25 23:12 gingerbeardman