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I used $10.63 of Claude Code, and have set my account...

Open murflaw7424 opened this issue 7 months ago • 14 comments

Bug Description I used $10.34 of Claude Code, and have set my account limits to $100. However, the Claude Code API limit is set to $10 and I cannot change it in console settings. I am locked out of using Claude Code until 6/1/2025 which makes this integration compeltely unusable. Why can I not have complete control over how much money I want to spend? It is artificially lowered in console and I cannot change it.

Environment Info

  • Platform: macos
  • Terminal: Apple_Terminal
  • Version: 0.2.107
  • Feedback ID: cc99ca23-362a-4736-856f-e7e668e0cf96

Errors

[{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:48.484Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:48.714Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:48.767Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:48.809Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:48.979Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at X3.makeStatusError (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:7240)\n    at X3.makeRequest (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:696:8185)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)","timestamp":"2025-05-11T01:10:50.830Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"You have reached your specified workspace API usage limits. You will regain access on 2025-06-01 at 00:00 UTC.\"}}\n    at r5.generate (file:///opt/homebrew/lib/node_modules/@anthropic-ai/claude-code/cli.js:692:2210)\n    at 

Note: Error logs were truncated.

Image

murflaw7424 avatar May 11 '25 01:05 murflaw7424

Hi @murflaw7424 - looks like there might be some confusion between organization and workspace limits. Looking at the screenshot above, you have a workspace limit of $10/month set, and an organization limit of $100/month.

To update the Claude Code workspace limit, you'll need workspace admin permissions (which you don't appear to have). I recommend taking a look at the members tab in the Claude Code workspace and contacting your Workspace admin to increase your monthly limit.

Hope that helps

Meahaa avatar May 12 '25 16:05 Meahaa

@Meahaa thank you for your reply. This is my account and I am the admin. See below screenshot, seems to be a bug.

Image

murflaw7424 avatar May 12 '25 17:05 murflaw7424

@murflaw7424 you're right - there's an error on our end. I'm working to get this fixed for you asap and will follow up as soon as I have a resolution

Meahaa avatar May 14 '25 17:05 Meahaa

Thank you!

murflaw7424 avatar May 14 '25 18:05 murflaw7424

@Meahaa saw your last message from my email but not showing up on Github. "@murflaw7424 followed up with the team and it seems like it's a front end rendering issue - could you try logging out and logging back in? If that doesn't work we can delete your workspace specific spend limit on our end."

I just logged out and then back in, cleared cookies, but it does not work. Can you try deleting on your end?

murflaw7424 avatar May 14 '25 22:05 murflaw7424

@Meahaa any update? I am trying to get a project out.

Thank you for your prompt responses.

murflaw7424 avatar May 16 '25 13:05 murflaw7424

I'm having the same exact issue with my account.

irobinson avatar May 16 '25 19:05 irobinson

@Meahaa I'm still waiitng for a response. What is the status here?

murflaw7424 avatar May 19 '25 22:05 murflaw7424

@Meahaa it's been over a week without an update. Do we know how we can fix this? It looks like other people are having the same problem. Why would I continue my Anthropic $200/mo subscription if I can only use it 1x per month?

murflaw7424 avatar May 21 '25 15:05 murflaw7424

Good morning @murflaw7424 sorry for the delay this should be fixed now! Please log out and log back in to try again

Meahaa avatar Jun 02 '25 13:06 Meahaa

Same issue here. Happened two months in a row on the API, not Pro or Max. Limit stuck at $50 despite changing it to $100 last month.

Also notable: I never get the alert emails that I've set up to warn me prior to hitting the limits.

lightcap avatar Jun 14 '25 21:06 lightcap

Just happened to me also, only about $10 of use and fully funded and being told I can't use the API until the 1st of October!?!?!

What the hell?

phuzzled avatar Sep 11 '25 07:09 phuzzled