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Published 20 hours ago • verified publisher icon ant-media

Ant Server Community Version not installing

Open chiragnahata opened this issue 3 years ago • 10 comments

I installed Ant Media Community Server on my server and cannot access the admin panel. I am getting the following error. Please help me as soon as possible.

Server : antmedia.chiragnahata.ml

image

chiragnahata avatar Aug 19 '22 11:08 chiragnahata

Hi @chiragnahata Could you please let us know which Ant media server version you have installed? Also, please make sure that required server ports are whitelisted on your firewall.

yashtandon113 avatar Aug 20 '22 06:08 yashtandon113

Hi @chiragnahata Could you please let us know which Ant media server version you have installed? Also, please make sure that required server ports are whitelisted on your firewall.

Version : Ant Media Server Community 2.4.3 Yes added all the ports to the firewall

I tried the docker compose also. Not happening

chiragnahata avatar Aug 20 '22 08:08 chiragnahata

Maybe this is a similar problem as I experienced in #4360 - when Ant Media is behind a proxy it may deny access to the dashboard.

arnowelzel avatar Aug 21 '22 18:08 arnowelzel

@arnowelzel Thank you for your comment.

@chiragnahata I would like to know if your problem has been resolved. If not, we can check this together by scheduling a meeting. You can contact me directly at [email protected].

yashtandon113 avatar Aug 28 '22 19:08 yashtandon113

@arnowelzel It's not about #4360 . This 403 page is not served by Ant Media Server. So there is an external device. It could be Firewall, Proxy etc.

muratugureminoglu avatar Aug 29 '22 14:08 muratugureminoglu

@arnowelzel Thank you for your comment.

@chiragnahata I would like to know if your problem has been resolved. If not, we can check this together by scheduling a meeting. You can contact me directly at [email protected].

Not resolved

chiragnahata avatar Sep 17 '22 07:09 chiragnahata

@yashtandon113 , could you please help @chiragnahata resolve the issue?

mekya avatar Sep 19 '22 11:09 mekya

@mekya I'm following up with @chiragnahata via email and trying to set up a meeting.

yashtandon113 avatar Sep 19 '22 13:09 yashtandon113

@mekya I'm following up with @chiragnahata via email and trying to set up a meeting.

Can we please schedule a meeting on 30th September 2022 at 4 pm IST ?

chiragnahata avatar Sep 22 '22 14:09 chiragnahata

@chiragnahata I've scheduled the meeting, and an invitation link has been sent to your email address. See you on the 30th.

yashtandon113 avatar Sep 22 '22 15:09 yashtandon113

@chiragnahata Thanks for joining the call today. I am closing this issue now as your problem is resolved. Please feel free to post your queries on ant media community.

Issue Description:- Because Ant media server does not officially support Ubuntu 22.04 and 22.10, we used the workaround solution suggested by @muratugureminoglu on the below-mentioned Git Hub issue. https://github.com/ant-media/Ant-Media-Server/issues/4251

yashtandon113 avatar Sep 30 '22 11:09 yashtandon113