servicenow.itsm icon indicating copy to clipboard operation
servicenow.itsm copied to clipboard

Docs do not include what ServiceNow permissions are required to operate.

Open tima opened this issue 2 years ago • 2 comments

SUMMARY

In order for this collection to interface with an organization's ServiceNow instance certain permissions must be granted. Currently this is not documented and new users are left to figure out this out through trial-and-error. This information should be included in the docs to avoid such a scenario.

ISSUE TYPE
  • Documentation Report
COMPONENT NAME

Effective modules and plugins documentation.

tima avatar Mar 15 '23 19:03 tima

@tima I might be running into an issue related to this. Can you specify what permissions are required?

JulioPDX avatar Mar 30 '23 17:03 JulioPDX

Wanted to comment, Im also surprised at the lack of requirements as is related to the SN side. User/role? Permissions? Configurations? All the important parts that are required on the SN side for this collection to be used.

cidrbl0ck avatar Aug 21 '23 18:08 cidrbl0ck