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User report: "android backup in progress, please try again"

Open david-allison opened this issue 5 months ago • 18 comments

https://www.reddit.com/r/MedSchoolAnkiIndia/comments/1mjb087/comment/n79nv1s/?context=3

david-allison avatar Aug 07 '25 00:08 david-allison

after not opening the app since about may, and just dismissing the notification to do my study i went back to start today and now I've been getting this error too. android 15 pixel 7 ankidroid version 2.22.3

ipi-dylanporter avatar Aug 27 '25 06:08 ipi-dylanporter

Marking as good first issue for triage as a start. No idea how hard it will be to implement but simply reproducing it is a vital and hopefully attainable start

mikehardy avatar Aug 30 '25 17:08 mikehardy

I updated to android 16 and its no longer occurring

ipi-dylanporter avatar Aug 31 '25 23:08 ipi-dylanporter

@mikehardy can I work on this

sujjethog-ops avatar Oct 10 '25 05:10 sujjethog-ops

Have the same exact issue. AnkiDroid v2.22.3, Oneplus 9 Pro (256gigs, idk if this info is any helpful but oh well) Android 14

AstralDice avatar Oct 16 '25 09:10 AstralDice

@david-allison
Potential Fix Areas:

Database initialization/migration code Background sync processes App state management after long pauses

sujjethog-ops avatar Oct 17 '25 00:10 sujjethog-ops

@david-allison can I work on it

sujjethog-ops avatar Oct 17 '25 00:10 sujjethog-ops

Marking as good first issue for triage as a start. No idea how hard it will be to implement but simply reproducing it is a vital and hopefully attainable start

Have you done this?

I'm on holiday. You are the majority of my notifications and I don't see why you need to ping here.

david-allison avatar Oct 17 '25 01:10 david-allison

Got the same problem, i'm using my Android 14 tablet.

Edit: Ahhh, just need to reinstall the AnkiDroid and restart my tablet, now it works like usual

febryanvaldo avatar Oct 22 '25 22:10 febryanvaldo

In my case: AnkiDroid v2.22.3, Google Pixel 5, Android 14

Did not have to reinstall, purging app cache (no need to purge all app data) resolved the issue.

pkubowicz avatar Oct 29 '25 09:10 pkubowicz

If we could get someone else to confirm it resolves the issue, purging the cache would be a viable fix

david-allison avatar Oct 29 '25 10:10 david-allison

In my case: AnkiDroid v2.22.3, Google Pixel 5, Android 14

Did not have to reinstall, purging app cache (no need to purge all app data) resolved the issue.

I currently have the issue again, tried deleting the app cache but to absolutely no avail. Still tells me that anki is doing a backup

AstralDice avatar Nov 21 '25 16:11 AstralDice

I have the same issue, tried to clear cache and uninstall and re-install. Have a Galaxy s25, Android 8.0

nadiawangberg avatar Dec 04 '25 03:12 nadiawangberg

You're running a Galaxy S25 on Android 8.0?

That's almost certainly not possible unless you have a bootleg phone. Are you certain?

david-allison avatar Dec 04 '25 03:12 david-allison

'kay so I also have this issue on my tablet now as well (Samsung Galaxy Tab S9), deleting the 500mb cache didn't do anything (just like how it didn't do anything on my phone), Anki v2.22.3 running everything on Android 16

Edit: just wanna ask if the reason for these error messages is already found or not

AstralDice avatar Dec 05 '25 18:12 AstralDice

If we knew what the cause was, we'd quickly put a fix in place

david-allison avatar Dec 05 '25 19:12 david-allison

I don't know if it's causally related but iirc when it was past midnight, that issue went away (at least on my phone), it'll be past midnight in roughly 3 hours and 20 minutes, I'll keep you all up to date (GMT+1)

AstralDice avatar Dec 05 '25 19:12 AstralDice

Okay, this has been going on for a while now and we haven't got a reproduction case yet.


To anyone: When it next occurs

  • If you're technical
    • Upload logcat output for com.ichi2.anki to this issue, it shouldn't be sensitive.
  • If you're not technical
    • Take a Bug Report and email it to my gmail: davidallisongithub . Treat this report as sensitive

david-allison avatar Dec 05 '25 20:12 david-allison