[BUG]: Widget doesn't always display card number

[LouBtl]

Checked for duplicates?

• [X] This issue is not a duplicate

What are the steps to reproduce this bug?

• I go through all of my cards on day 1, so when I close the app, I don't have a number indicated on the widget.
• When a day 2 starts, the widget appears, still without any indication of the cards I have left to do.
• I have to open the app once for the widget to update and display "35" cards left in "10" minutes.

Expected behaviour

Before the last updates, I would have the number of cards for the day indicated on the widget every morning, even without opening the app.

Actual behaviour

I need to open the app once to fetch the number of cards I need to study on a given day.

Debug info

AnkiDroid Version = 2.16.4 (67fd45a351c44c46c844aa35a402b98a2a487f68)

Android Version = 12

ProductFlavor = play

Manufacturer = vivo

Model = V2023

Hardware = qcom

Webview User Agent = Mozilla/5.0 (Linux; Android 12; V2023 Build/SP1A.210812.003; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/91.0.4472.114 Mobile Safari/537.36

ACRA UUID = f9196442-d0c2-4b24-99d1-bdd65070dcbf

New schema = false

Scheduler = std2

Crash Reports Enabled = true

DatabaseV2 Enabled = true

(Optional) Anything else you want to share?

This is the only regression I've noticed since the updates. Good job to the dev team!

Research

• [X] I am reporting a bug specific to AnkiDroid (Android app)
• [X] I have checked the manual and the FAQ and could not find a solution to my issue
• [X] (Optional) I have confirmed the issue is not resolved in the latest alpha release (instructions)

[welcome[bot]]

Hello! 👋 Thanks for logging this issue. Please remember we are all volunteers here, so some patience may be required before we can get to the issue. Also remember that the fastest way to get resolution on an issue is to propose a change directly, https://github.com/ankidroid/Anki-Android/wiki/Contributing

[TacticalWhisky]

Jumping on to say I'm also experiencing this since the latest updates. I've tried re-adding the widget and ensuring that AnkiDroid isn't being restricted in battery usage, but it seems that the widget usually won't update until you open the app.

Also parroting LouBtl to say thanks to the devs...outside of this minor issue, the updates are working wonderfully!

Pixel 5, Android 13, AnkiDroid 2.16.5.

[github-actions[bot]]

Hello 👋, this issue has been opened for more than 3 months with no activity on it. If the issue is still here, please keep in mind that we need community support and help to fix it! Just comment something like still searching for solutions and if you found one, please open a pull request! You have 7 days until this gets closed automatically

[LouBtl]

Just to update, this seems to work on and off depending on my OS version. Probably not a priority for the Dev team, I suggest we close this issue. Good work on the app as always 🙏

[david-allison]

I'd like this fixed (thanks for the report, and for the thank you!)

There's quite some pressure to get 2.17 out, but we've got a number of backend breakages to handle and limited dev time. Once these are handled and 2.17 is out, we can shift our focus back to issues which were introduced in 2.16

A little more context: https://www.reddit.com/r/Anki/comments/185zgz3/comment/kb53y3f/

[github-actions[bot]]

Hello 👋, this issue has been opened for more than 3 months with no activity on it. If the issue is still here, please keep in mind that we need community support and help to fix it! Just comment something like still searching for solutions and if you found one, please open a pull request! You have 7 days until this gets closed automatically

[JJ-Waterman]

Hi, my widget hasn't been updating itself the way it used to for about a month. Here's the rough timeline of my experience with this:

• always worked great
• 2.17 made the widget disappear
• the widget was restored, but now did not update itself unless I manually opened the app
• it worked properly again after an update
• sometime in early April the widget stopped updating itself, and has been in this state ever since

OS: Android 10

Looking forward to this getting resolved, the widget showing me how many cards I have due every day is a big part of what keeps me on track.

Cheers, and thanks for all the hard work!

---

Edit with update

After a phone restart, the widget seems to be updating itself again.

[JJ-Waterman]

Hi, back with another update - after my previous edit, the widget functioned properly for a few days but has since stopped updating itself again. It only updates when I manually navigate inside the app itself. Phone restart has not solved it.

[github-actions[bot]]

Hello 👋, this issue has been opened for more than 3 months with no activity on it. If the issue is still here, please keep in mind that we need community support and help to fix it! Just comment something like still searching for solutions and if you found one, please open a pull request! You have 7 days until this gets closed automatically

[BrunoJunior]

Same problem here. I have to open the app to get the numbers on the widget. Android 13 Phone model : fairphone 3