Monitoring: Clarify size of company

[amyjko]

After reading the chapter, the critique that I would like to give to this chapter is how monitoring could be easier for smaller companies? I could see how big corporates use these different techiniques to monitor the user experience and bugs, but I imagine it to be much more difficult for smaller companies to do so. Also, using user to monitor software behavior is relatively expensive as people could lose trust to that company or its product.

I really liked this chapter and how it tied into what AnswerDash does as a product. Monitoring definitely is an important aspect of the software development process. One thing I think could be added or expanded on is how we as students can implement monitoring to small projects that we complete during classes.