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Alerts Manager - Automation policies - Alerts triggering on not selected checks

Open technoicon opened this issue 10 months ago • 0 comments

Server Info (please complete the following information):

  • OS: Ubuntu 18.04.05
  • Browser: chrome
  • RMM Version (as shown in top left of web UI): 0.17.5

Installation Method:

  • [X] Docker

Agent Info (please complete the following information):

  • Agent version (as shown in the 'Summary' tab of the agent from web UI): Agent v2.6.2
  • Agent OS: Windows Server 2019 Standard, 64 bit v1809 (build 17763.4010)

Describe the bug Alerts are being sent out via "Channel" [email, dashboard, txt] that is not selected, I've only noticed this with email "channel".

Side Note: Informational alerts are also being sent out as failure alerts with powershell scripts.

To Reproduce Steps to reproduce the behavior: email and notifications settings must be setup and working

  1. Create an Automation Policy and add checks. Tick Email alerts on one check, untick email alerts on another check.
  2. Create an Alert Policy.
  3. Under "Check Settings"
  4. Select email, select only email on alerts severity "Error"
  5. Assign this alert template to the automation policy.
  6. Assign this Automation policy to a Client.
  7. Run the checks, have them all fail.
  8. You will receive an email alert from each check, even though the Email Alert checkbox is not ticked.

Expected behavior Only email on checks and alerts that are "ticked" in the automation policy. Not all checks.

Screenshots

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Screenshot 2024-03-29 120638 Screenshot 2024-03-29 120648

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Additional context Add any other context about the problem here.

technoicon avatar Mar 29 '24 01:03 technoicon