Feature request : ticketing integration

[Teninx]

Does it possible to had integration with Gestsup?

[compgeniuses]

i think the BEst integration would actually be GLPi

And the agents could also integrate with glpi inventory agents.

would be interesting

[dinger1986]

yes I have looked at GLPi, also we need them as project to be interested in doing an integration

[compgeniuses]

@dinger1986 that was way too fast a response, interesting.

So let me try to Pork them at their Github Page, but i think an official communication to their contact page would be the best approach. considering its also an opensource project,

PR are also accepted, and they are quite receptive bunch.

[dinger1986]

see what they say, would be nice to do something with another project but right now, we have so many other features etc we are working on which takes priority from the developers for us but could work on something together.

[compgeniuses]

I have posted on the matter on the USer Echo page here: https://glpi.userecho.com/communities/1/topics/2308-remote-monitering-and-management-integration-tactical-rmm

[g-bougard]

Hello there,

a glpi-agent integration has been requested there: glpi-project/glpi-agent#700

I started to develop a module but actually it should only work on windows. The module idea is to only recover the AgentId. I would be happy to add linux & MacOS support if people can help explaining how to recover this data on that cases.

In GLPI, we should then be able to create a dedicated link on the relevant asset.