Dashboard Questions

[mariyachanniwala]

Hello,

I had a few questions about the dashboard creation. I wanted to ask if this dashboard file could be modified to create some other kind of dashboard and if that dashboard can be connected to a database. I am not a developer so i needed some suggestions regarding that.

[antanas79]

Hi, I have performed all the steps as per instruction, however, wasnt able to find the twilio_sync_service_id, only twilio sync sid, report doesnt seem to be showing realtime values (only after refreshing few times it shows them), can this be the cause or something else? Attaching deployed url: https://twilio-dashboard-realtime.herokuapp.com/taskrouter_dashboard.html . Thanks in advance for any help.

[tanatoa]

Can anyone confirm if this works with the latest version of twilio. Using this with flex all my information is feeding into app I can see in logs but nothing is being displayed

[aelharda]

Hi, I have performed all the steps as per instruction, however, wasnt able to find the twilio_sync_service_id, only twilio sync sid, report doesnt seem to be showing realtime values (only after refreshing few times it shows them), can this be the cause or something else? Attaching deployed url: https://twilio-dashboard-realtime.herokuapp.com/taskrouter_dashboard.html . Thanks in advance for any help.

@antanas79 i wasn't able to launch the app, can you tell me which build pack you used? i opened an issue if you want to check the error log.

[tanatoa]

@ameerbadri Hi Ameer love the application, just trying to modify it to suit our Twilio Project I have status working and can see task status also but I can't load the task list in the bottom table. It doesn't load anything. In the code for the file taskrouter_dashboard.html there is code in there that has "

{{task.from}}"

"task,id of taskList" is that supposed to be replaced with something else? It's blank when loaded. thanks hope to hear from you soon

[aelharda]

@ameerbadri Hi Ameer love the application, just trying to modify it to suit our Twilio Project I have status working and can see task status also but I can't load the task list in the bottom table. It doesn't load anything. In the code for the file taskrouter_dashboard.html there is code in there that has "

{{task.from}}" "task,id of taskList" is that supposed to be replaced with something else? It's blank when loaded. thanks hope to hear from you soon

check mine and let me know if it worked for you. https://github.com/aelharda/twilio-taskrouter-realtime-dashboard

The only field not working for me is the channel field. Good luck

[ameerbadri]

Hi, Thank you for giving the dashboard a try and glad the repo is proving useful. Unfortunately, I am not maintaining this repo anymore. You may want to look into the Twilio TaskRouter events callback/webhook documentation to see what may have changed and also upgrade to the newest version of the Twilio helper libraries.

Best.

On Mon, 2 Mar 2020 at 18:10, aelharda [email protected] wrote:

@ameerbadri https://github.com/ameerbadri Hi Ameer love the application, just trying to modify it to suit our Twilio Project I have status working and can see task status also but I can't load the task list in the bottom table. It doesn't load anything. In the code for the file taskrouter_dashboard.html there is code in there that has "

{{task.from}}" "task,id of taskList" is that supposed to be replaced with something else? It's blank when loaded. thanks hope to hear from you soon

check mine and let me know if it worked for you. https://github.com/aelharda/twilio-taskrouter-realtime-dashboard

The only field not working for me is the channel field. Good luck

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[tanatoa]

@ameerbadri Hi Ameer love the application, just trying to modify it to suit our Twilio Project I have status working and can see task status also but I can't load the task list in the bottom table. It doesn't load anything. In the code for the file taskrouter_dashboard.html there is code in there that has " {{task.from}}" "task,id of taskList" is that supposed to be replaced with something else? It's blank when loaded. thanks hope to hear from you soon

check mine and let me know if it worked for you. https://github.com/aelharda/twilio-taskrouter-realtime-dashboard

The only field not working for me is the channel field. Good luck

Hey thanks for the reply I deployed your fork into our instance but same issue no tasks listed but agent statuses and task statuses are good. I'm missing something