Flight Create Orders API stuck on “Validation under review”

[redpixelos]

Hello Amadeus team,

My Self-Service application “Zema Trip Test App” is Live, but the Flight Create Orders API has been stuck in “Self-Service API validation under review” for more than a week.

The Self-Service support form throws an internal error (“Could not send the mail”), and both support emails only return automated replies.

We need this API for PNR creation in our booking engine (using Flight Offers Search & Price).

Could you please escalate and activate this API?

Thank you, Rouzbeh Amjadi ZemaTrip