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the circle where the webcam should be disappears

Open andreaDP1965 opened this issue 4 years ago • 10 comments

after starting the recording the grey circle appears where the camera should be ... but it disappears immediately! watch the 4 frame attached In the "Camera only" recording all works well !

frame2 frame1 frame3 frame4

andreaDP1965 avatar Dec 02 '20 15:12 andreaDP1965

Oh that's not good. Does the camera source show up in the popup? Might also be good to know what browser you're using just in case.

alyssaxuu avatar Dec 02 '20 15:12 alyssaxuu

In the second image i cannot choice webcam (“Disabled” only)

Browser: chrome

Da: Alyssa X [email protected] Inviato: mercoledì 2 dicembre 2020 16:11 A: alyssaxuu/screenity [email protected] Cc: Andrea Dal Ponte [email protected]; Author [email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33)

Oh that's not good. Does the camera source show up in the popup? Might also be good to know what browser you're using just in case.

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andreaDP1965 avatar Dec 02 '20 15:12 andreaDP1965

Hm I see, yes if it says "Disabled" the camera won't show in the recording. Have you tried recording on a different website, and making sure that when opening the popup and clicking on the microphone/camera icon in the URL bar, both camera and microphone are enabled? Otherwise, you can try reinstalling the extension (maybe you don't have the latest version?).

Screen Shot 2020-12-02 at 4 23 56 PM

alyssaxuu avatar Dec 02 '20 15:12 alyssaxuu

i reinstalled but nothing changes. I change website page (see video) In the attached image you see the url settings. In the video you see that the circle disappears.

Da: Alyssa X [email protected] Inviato: mercoledì 2 dicembre 2020 16:25 A: alyssaxuu/screenity [email protected] Cc: Andrea Dal Ponte [email protected]; Author [email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33)

Hm I see, yes if it says "Disabled" the camera won't show in the recording. Have you tried recording on a different website, and making sure that when opening the popup and clicking on the microphone/camera icon in the URL bar, both camera and microphone are enabled? Otherwise, you can try reinstalling the extension (maybe you don't have the latest version?).

[Screen Shot 2020-12-02 at 4 23 56 PM]https://user-images.githubusercontent.com/7581348/100892583-c8103980-34ba-11eb-8d9e-3fdaa52a6a2d.png

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andreaDP1965 avatar Dec 02 '20 15:12 andreaDP1965

i reinstalled but nothing changes. I change website page (see video) In the attached image you see the url settings. In the video you see that the circle disappears. Da: Alyssa X [email protected] Inviato: mercoledì 2 dicembre 2020 16:25 A: alyssaxuu/screenity [email protected] Cc: Andrea Dal Ponte [email protected]; Author [email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33) Hm I see, yes if it says "Disabled" the camera won't show in the recording. Have you tried recording on a different website, and making sure that when opening the popup and clicking on the microphone/camera icon in the URL bar, both camera and microphone are enabled? Otherwise, you can try reinstalling the extension (maybe you don't have the latest version?). [Screen Shot 2020-12-02 at 4 23 56 PM]https://user-images.githubusercontent.com/7581348/100892583-c8103980-34ba-11eb-8d9e-3fdaa52a6a2d.png — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#33 (comment)>, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AR7C3F7GF7IRF5QQUCE7ZL3SSZL6DANCNFSM4UKTZYUA.

Hmm, I'm not seeing a video or image with your comment.

alyssaxuu avatar Dec 02 '20 15:12 alyssaxuu

I try another time … ;-)

This is my last email:

[cid:[email protected]]

Da: Alyssa X [email protected] Inviato: mercoledì 2 dicembre 2020 16:50 A: alyssaxuu/screenity [email protected] Cc: Andrea Dal Ponte [email protected]; Author [email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33)

i reinstalled but nothing changes. I change website page (see video) In the attached image you see the url settings. In the video you see that the circle disappears. Da: Alyssa X [email protected]mailto:[email protected] Inviato: mercoledì 2 dicembre 2020 16:25 A: alyssaxuu/screenity [email protected]mailto:[email protected] Cc: Andrea Dal Ponte [email protected]mailto:[email protected]; Author [email protected]mailto:[email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33https://github.com/alyssaxuu/screenity/issues/33) Hm I see, yes if it says "Disabled" the camera won't show in the recording. Have you tried recording on a different website, and making sure that when opening the popup and clicking on the microphone/camera icon in the URL bar, both camera and microphone are enabled? Otherwise, you can try reinstalling the extension (maybe you don't have the latest version?). [Screen Shot 2020-12-02 at 4 23 56 PM]https://user-images.githubusercontent.com/7581348/100892583-c8103980-34ba-11eb-8d9e-3fdaa52a6a2d.png — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#33 (comment)https://github.com/alyssaxuu/screenity/issues/33#issuecomment-737300837>, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AR7C3F7GF7IRF5QQUCE7ZL3SSZL6DANCNFSM4UKTZYUA.

Hmm, I'm not seeing a video or image with your comment.

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andreaDP1965 avatar Dec 02 '20 15:12 andreaDP1965

Hi!!, I have the same issue... I show the steps that happens (and a "temporary" solution for the cam recording).

I select the webcam and mic and start recording:

Issue01

Then, the circle of the webcam disappears, and in the config options de cam selected in "blank" (and there is no button of enabled/disabled webcam):

Issue02

However, I can choose the cam "Disable", and then the cam button appears (and if you press it, the webcam circle appears and works properly).

Issue03

I hope this help.

javdome avatar Dec 03 '20 07:12 javdome

Hi, thanks for the very precise description of the solution. Do you think there will be an extension update?

Have a nice day

Da: Javi Domenech [email protected] Inviato: giovedì 3 dicembre 2020 08:05 A: alyssaxuu/screenity [email protected] Cc: Andrea Dal Ponte [email protected]; Author [email protected] Oggetto: Re: [alyssaxuu/screenity] the circle where the webcam should be disappears (#33)

Hi!!, I have the same issue... I show the steps that happens (and a "temporary" solution for the cam recording).

I select the webcam and mic and start recording:

[Issue01]https://user-images.githubusercontent.com/36993404/100974501-a35ca600-353c-11eb-993a-19489f966ba2.JPG

Then, the circle of the webcam disappears, and in the config options de cam selected in "blank" (and there is no button of enabled/disabled webcam):

[Issue02]https://user-images.githubusercontent.com/36993404/100974875-53caaa00-353d-11eb-92e0-43f4eb06fa92.JPG

However, I can choose the cam "Disable", and then the cam button appears (and if you press it, the webcam circle appears and works properly).

[Issue03]https://user-images.githubusercontent.com/36993404/100975126-cdfb2e80-353d-11eb-9d02-6857b9b78b58.JPG

I hope this help.

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andreaDP1965 avatar Dec 03 '20 07:12 andreaDP1965

I'll see if I can recreate the issue & fix it, I'm assuming it might be some sort of browser storage issue, not properly getting the device ID from the camera and thus being unable to display video.

alyssaxuu avatar Dec 03 '20 09:12 alyssaxuu

Hi,

I'm having the same issue. I'm running Windows 10, using Chrome Version 91.0.4472.106 (64-bit) and Screenity 2.7.4

In the extension settings I can choose my cam amongst the available options. All working fine there. If I record a chrome tab or the desktop, the "cam circle" disappears. In the recording settings, the camera drop-down is empty except for the "disable" option. If I record using "camera only", it works. The camera shows without issues.

I tried both installing manually or from the Chrome store and the behavior is the same.

alexvf avatar Jun 27 '21 19:06 alexvf

Should be fixed in the new MV3 version.

alyssaxuu avatar Dec 27 '23 17:12 alyssaxuu