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Almost instant SteamVR crash in v20 only

Open korbykob opened this issue 2 years ago • 24 comments

Description

Connecting a client to ALVR will make SteamVR crash within seconds with even default settings, using it wired makes it crash even faster, same goes for nightly.

General Troubleshooting

  • [x] I carefully followed the instructions in the README and successfully completed the setup wizard
  • [x] I read the ALVR Wikis here and here

Environment

Hardware

Note: for Linux, an upload to the hw-probe database is preferred: hw-probe -all -upload

CPU: AMD Ryzen 9 3900X

GPU: ZOTAC GAMING GeForce RTX 3060 Ti 6GB

Audio: VB Cable

Installation

ALVR Version: v20.0.0

SteamVR Version:

Install Type:

  • [x] Packaged (exe, deb, rpm, etc)
  • [ ] Portable (zip)
  • [ ] Source

OS Name and Version (winver on Windows or grep PRETTY_NAME /etc/os-release on most Linux distributions): Windows 11 21H2

korbykob avatar Jun 03 '23 11:06 korbykob

Can you please identify the first nightly that causes the crash? A crash when the client connects may be caused by the encoder. Try to lower the resolution and try again.

zmerp avatar Jun 03 '23 13:06 zmerp

Experiencing SteamVR crashes on V20 as well. E.g. starting vrchat while connected -> crash

0x108 avatar Jun 04 '23 01:06 0x108

Can you please identify the first nightly that causes the crash? A crash when the client connects may be caused by the encoder. Try to lower the resolution and try again.

v21.0.0-dev00+nightly.2023.06.02

Changing the resolution didn't help.

korbykob avatar Jun 04 '23 10:06 korbykob

@korbykob are you sure this is the first nightly that causes the crash? Have you tried any v20 nightly?

zmerp avatar Jun 04 '23 12:06 zmerp

@korbykob are you sure this is the first nightly that causes the crash? Have you tried any v20 nightly?

Not yet, I'll give it a try but judging v20 and v21 nightly are having the same issues, I'm not expecting any positive results, I'll let you know if it works when I can.

korbykob avatar Jun 05 '23 08:06 korbykob

Same here, it keeps crashing both SteamVR and ALVR in both v20 release and nightly

FrikiGHD avatar Jun 08 '23 12:06 FrikiGHD

Using the latest ALVR stable V20.1.0 I did no longer experience these crashes I had before.

0x108 avatar Jun 24 '23 09:06 0x108

I also used 20.1.0 and still have the same issue, I don't know what else to try

AGalan14 avatar Jun 24 '23 09:06 AGalan14

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 07 '23 02:08 stale[bot]

Im having this issue with wired only. Setting up wireless on my laptop is a pain, and wired crashes both alvr and steamvr a few seconds after connecting. I'm using 20.1.0 stable. Default settings, except my controller emulation and audio/microphone settings.

CD912 avatar Aug 07 '23 21:08 CD912

You need to switch the network to be TCP

Vixea avatar Aug 07 '23 21:08 Vixea

Oh yeah, forgot to mention, i did do that. It shows me nothing if i use udp

CD912 avatar Aug 07 '23 21:08 CD912

Can you send me a video of the crash and your PCs specs?

Vixea avatar Aug 07 '23 21:08 Vixea

Ryzen 9 6900x, RTX 3080 TI, inside a Razer Blade 14 with Windows 11 home. 16gb of ram. Here's the video. https://drive.google.com/file/d/1Y9dceT_XPXv0aZQ8TbQW3CWQfXcVpKgu/view?usp=sharing As soon as the stream crashes, steamvr says it has encountered a critical error. It does this every time, seemingly regardless of my settings.

CD912 avatar Aug 07 '23 21:08 CD912

I meant your PC's side, and do you ryzen 9 6900hx? it might be trying to use your integrated GPU?

Vixea avatar Aug 07 '23 22:08 Vixea

No, i set my pc to only use my dedicated GPU. Here, i'll get a video of the pc side. https://drive.google.com/file/d/1rEkeivjggXk2qAQPS8dQ46q3YMUL8j4M/view?usp=sharing

CD912 avatar Aug 07 '23 22:08 CD912

So many people are having this same issue, just crashes within seconds just like shown in the video for me too, on v20.1 wired and wireless, wireless only crashes after launching into vrchat for me.

korbykob avatar Aug 07 '23 22:08 korbykob

Yeah, i don't know what is going on. Hopefully we can get to the bottom of it, though.

CD912 avatar Aug 07 '23 22:08 CD912

One thing to note is that it spams timed out when waiting for frame.

korbykob avatar Aug 07 '23 23:08 korbykob

Interesting. Maybe the USB connection is the issue? If it's timing out, that could definitely be the culprit

CD912 avatar Aug 08 '23 00:08 CD912

Any updates on this for anyone? I'm still struggling.

CD912 avatar Aug 08 '23 18:08 CD912

I figured it out! For me, the fix was as simple as setting the bitrate mode to Constant. I finally got VRChat up and running, along with all my steamvr addons!! Hope this fixes it for you guys too!

CD912 avatar Aug 08 '23 19:08 CD912

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Sep 17 '23 07:09 stale[bot]

I figured it out! For me, the fix was as simple as setting the bitrate mode to Constant. I finally got VRChat up and running, along with all my steamvr addons!! Hope this fixes it for you guys too!

I have the same problem, but this did not fix it on my end 😕

cwrau avatar Nov 20 '23 15:11 cwrau

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 5 days.

github-actions[bot] avatar Mar 08 '24 00:03 github-actions[bot]

I found it, you actually need to go to the version 19.1.1 on both devices

A-Mrpussycat43-cute avatar Apr 29 '24 20:04 A-Mrpussycat43-cute

As said in the title.

On Mon, 29 Apr 2024, 9:16 pm FoMisha, @.***> wrote:

I found it, you actually need to go to the version 19.1.1 on both devices

— Reply to this email directly, view it on GitHub https://github.com/alvr-org/ALVR/issues/1663#issuecomment-2083584704, or unsubscribe https://github.com/notifications/unsubscribe-auth/AZWLYJNZQR6TRGO7DCGLH43Y72TALAVCNFSM6AAAAAAYZHNHCOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOBTGU4DINZQGQ . You are receiving this because you were mentioned.Message ID: @.***>

korbykob avatar Apr 29 '24 21:04 korbykob