Communicate changes to support for the Prototype Kit

[ruthhammond]

What

Comms to explain how the Prototype Kit will be supported

Why

So users know what to expect when they ask for support

Who needs to work on this

Content Designer Product Manager Delivery Manager

Who needs to review this

Whole team

Done when

• [ ] Comms to explain the changes is drafted - can be done by any member of the team
• [ ] Team has reviewed
• [ ] Any changes are incorporated
• [ ] Final draft is signed off
• [ ] Comms are published
• [ ] talk to Kelly about how we communicate those changes to the DS team

[Izabela-16]

To create separate email address, zendesk. Separate ticket.