Invalid value for parameter in product catalogue

[pbouska]

Hello,

seems like there is problem with some parameters and valles. Sometimes, parameter value stored in your catalogue is not valild according to parameter restriction definition.

Example: productId: fdda7593-9236-4e22-8d45-55b21ad4ed62

this product is in category ID 76738, which has parameter ID 249836 as non required for offer creation and its restriction is 20 characters.

When i download product details, i get value '100% polyester, plast', which is 21 characters long.

Hence this parameter is not required, I do not send it in offer creation, but when I try to create offer, I get error message: Value is too long in parameter (249836)

So, you validate your own data and they are not valid and this blocks offer creation.

There are more parameters like that, ie IDs 249615, 215930, 244509 etc...

Can you either set valid data into your catalogue or change validation to not validate your own wrong data or at least tell me how to solve this problem at our side, so we wont be blocked with offers creation?

Thank you, Petr

[MaciejFrackowiak]

We know that the product database may contain products with incorrect parameters or parameters that do not comply with current requirements, e.g., the number of characters. We are constantly updating the data and enriching it with the correct values. In the situation described, if this parameter is not required for the product, you can overwrite the value by entering your own. Thanks to that, you will be able to list an offer.

[pbouska]

@MaciejFrackowiak At the moment, this is problem to more than 500 offers we wanted to upload. It is not possible to correct these values at our side, we do not have people getting paid for it. And i do not want to send there just some substringed value which will be nonsence as the result.

[MaciejFrackowiak]

I understand your perspective, however, I cannot guarantee how fast the product parameter values will be changed because that process is out of the API scope. I can recommend you use POST /sale/products/{productId}/change-proposals to propose changes in the existing products.

[pbouska]

@MaciejFrackowiak thank you for response, but it is not possible way... we talk here about hundreds thousands products, that have invalid parameter value... and API requires valid informations => again, we should correct them first and thats not possible. So we will have to wait, and until your catalogue will be in valid state, it is not possible to add offers to those products - which means less offered products at your marketplace in the end...

[MaciejFrackowiak]

As I wrote earlier, that case is out of the API scope. You can always present your point of view to Allegro support, which has a direct impact on the operation of the catalog.

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