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Search: Add forum, and help content to the search results

Open SimoneZaza opened this issue 1 year ago • 3 comments

Description

As a user, I expect the global search to give me all possible content. When I want to find a stakeholder map, I don't go to library > search, but instead, I just use the global search. This holds especially for searches for help.

Initiative / goal

Describe how this Epic impacts an initiative the business is working on.

Hypothesis

Users use the global search for anything, not only journeys, users, and content

Acceptance criteria and must have scope

On global search results page,

  • [ ] Add a block with Forum results
  • [ ] Add a block with help results (I'm aware that this isn't straightforward).

Stakeholders

Timeline

Design

Figma file: Comments are highly appreciated. When commenting in Figma, please also leave a note in the comments box below this issue to notify us

SimoneZaza avatar Oct 06 '23 12:10 SimoneZaza

@SimoneZaza this is actually most definitely an epic, can you please re-raise it as such?

techsmyth avatar Oct 06 '23 13:10 techsmyth

@SimoneZaza also ties in with comments / discussions are not searchable at the moment, and is a significant architectural change to enable this

techsmyth avatar Oct 06 '23 13:10 techsmyth

@SimoneZaza this epic needs to be split: innovation library results can be handled easily enough, but forum / help is a big deal. Can you please split it?

techsmyth avatar Nov 18 '23 07:11 techsmyth