Alin Clamba

Another update User responded but is now reporting another issue. Specifically, they’re saying that **comments are automatically sent to Trash even though their settings allow previously approved commenters to bypass...

WOW! Thank you, @nbradbury! I'm asking the user if that's the cause!

## Update Did more testing and confirmed the issue. Here’s what I found: **Steps I followed:** 1. Added a test word (e.g., testword123) to Disallowed Comment Keys in WP Admin....

## Update User confirmed that Trash sync is not their concern, and trashed comments do appear in the Jetpack app on their site. Their actual issue is moderated (Pending) comments...

## Update I’ve tried to reproduce the issue on a test site, but pending comments always sync to the app as expected. _____ Since the last update, I’ve: - Reviewed...

## Update After further investigation and user feedback, I've observed the following behavior: - A new comment is submitted and held for moderation. - The user receives the email notification...

## Update - Per p1747138031495809/1735047977.296489-slack-C06NXHR5WQ1, I opened an issue for Jetpack developers to investigate the sync part of the issue: https://linear.app/a8c/issue/JETPACK-456/comments-held-for-moderation-not-syncing-to-the-jetpack-app-until

+1 from this user: 8659443-zd-a8c

A user reported that Jetpack SSO appears not to work when using the All-In-One Security (AIOS) plugin to change the default login URL. While we haven’t confirmed this through internal...

Hi @photolarry, Thank you for reaching out. The post-scheduling option is actually located after tapping the "Publish" button. Here's what to do: 1. Create your post as usual. 2. When...