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Non-base32 digit found while logging in

Open TrackMyToken opened this issue 2 years ago • 9 comments

I have put login_id, password, 16 digit Totp as mentioned in the docs. But I am getting Internal server error

Screenshot 2022-11-14 105437 Screenshot 2022-11-14 105851

Screenshot 2022-11-14 105736

Unable to run my algos because of this error. Someone for whom this is working could you please help me

TrackMyToken avatar Nov 14 '22 10:11 TrackMyToken

I am also getting the same error. unable to get any help from support team. Some body who have resolved this can help me too by posting the changes to be made to generate access token.

mrsprawin avatar Nov 14 '22 13:11 mrsprawin

Any Solution, kindly update.

Sandeep160223 avatar Nov 15 '22 06:11 Sandeep160223

Hopeless. It seems nobody from SASOnline team pays any attention to this page of their Aplha API and they don't provide any technical support over call for these issues. Still waiting for some reliable solution. will update once i sort it out.

mrsprawin avatar Nov 15 '22 06:11 mrsprawin

Till that is resolved, you can pass otp from google auth app every time when you login and pass it in twofa. I am able to login with this change

TrackMyToken avatar Nov 15 '22 07:11 TrackMyToken

@TrackMyToken. I am successfully generating TOTP with like as you did. But not able to generate access code. Can you share that screenshot where you are exactly incorporating otps every time?

mrsprawin avatar Nov 15 '22 07:11 mrsprawin

Same with me too

santhoshshankar83 avatar Nov 15 '22 10:11 santhoshshankar83

Finally resolved. All the traders using Alpha API can be part of one group to help each other mutually with such technical issues arising in future while we fail to get any support from SASOnline technical team. Those who are interested to be part of such group can join the group with the below link. https://chat.whatsapp.com/JUlm55bI7pHAsjsdLRPEAQ

Finally the steps that i took to solve this particular issue is shown below. Screenshot 2022-11-15 at 4 14 31 PM Screenshot 2022-11-15 at 4 15 10 PM Screenshot 2022-11-15 at 4 15 43 PM Screenshot 2022-11-15 at 4 16 05 PM

mrsprawin avatar Nov 15 '22 10:11 mrsprawin

You have to copy 16 digits code ,shown below QR Code and paste in totp in config file

nevatia avatar Jan 07 '23 18:01 nevatia

https://t.me/AlgoTradeAnalysis Join here for sasonline and python coding chats

nevatia avatar Jan 07 '23 18:01 nevatia