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Published 20 hours ago • verified publisher icon alfio-event

Cancellations of tickets will not be confirmed by email

Open ggruening opened this issue 1 month ago • 6 comments

Describe the bug Cancellations of tickets will not be confirmed by email, even if the “notify ticket owner” checkbox is checked (Alf.io v.2.0-M4-2402-3)

To Reproduce Steps to reproduce the behavior:

  1. Go to https://[alfio-instance]/admin/'
  2. Choose an event
  3. Choose "Categories" > "Tickets"
  4. Choose "Remove"
  5. Mark the checkbox “notify ticket owner”
  6. Click "Confirm Removal"

Expected behavior An email according to the “TICKET_HAS_BEEN_CANCELLED” template should be sent.

Desktop (please complete the following information):

  • OS: Linux Ubuntu 22.04
  • Browser: Firefox 126.0 and Chromium 125.0.6422.60

Best regards, and thanks for all your work! Gregor

ggruening avatar May 20 '24 10:05 ggruening