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Not working on mobile device

Open ZaynJarvis opened this issue 7 years ago • 6 comments

Hi! Thanks for contributing the code. Embedded Mode is awesome on PC but it does not work on a mobile device such as iPad.

Do you happen to know how to deal with it?

ZaynJarvis avatar Aug 07 '18 18:08 ZaynJarvis

I have this issue too. On a desktop browser, the form appears as expected, but on mobile, I see a "New Typeform" heading with a "Start" button.

cknific avatar Aug 11 '18 00:08 cknific

But on their main website, the showcase of the embedded form works fine on iPad pro landscape mode( at least in Chrome simulator)

For other mobile devices, it chooses to use pop-ups. https://www.typeform.com/product/

ZaynJarvis avatar Aug 11 '18 01:08 ZaynJarvis

Hi @ZaynJarvis Can you provide a screenshot or an online example? Because it seems quite difficult to debug the problem 😅

flexbox avatar Oct 25 '18 22:10 flexbox

I have the same issue on https://5d13d2c58996370008e4362e--jpvalery-portfolio.netlify.com/contact/

Works nicely on desktop, but on mobile I get a start button which starts a sort of popup but empty. If i switch to landscape, it still empty but takes only half the screen.

I'm on iPhone 8 with iOS 12.

Any help or idea to get this fixed would be appreciated 🙏

jpvalery avatar Jun 26 '19 19:06 jpvalery

Is there any solution to this issue ? It seems the updates in the typeform have caused this issue. According to the documentation, typeform opens in a new popup in mobile view, but on closing it, the user has to refill the form again.

vaibhavsah avatar Jan 12 '21 12:01 vaibhavsah

Is there any solution yet? When I test it on mobile, the input does not work.