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Help me on the 2factor authentication plugin

Open debasis981 opened this issue 4 years ago • 9 comments

Dear team, Please help me regarding how this plugin work??and after setup the plugin in the roundcube plugin directory what changes need to be done.Is it sending some OTP message or what???Kindly help me??

Screenshot from 2021-02-23 16-58-59

debasis981 avatar Feb 23 '21 11:02 debasis981

Check this https://howto.disroot.org/en/tutorials/email/webmail/roundcube/settings/2fa though we will remove this howto soon as we finally didn't switch to roundcube because of this issue

meaz avatar Feb 24 '21 06:02 meaz

Okay Thanks you for your response. I scanned the QR code from the google authenticatior app.and i got a 6 digit code on my mobile phone .But when i followed the step 5 check code.It shows an error that "incorrect code."How to resolve that??

debasis981 avatar Feb 24 '21 07:02 debasis981

@meaz may I ask you what you chose instead of roundcube?

karli1 avatar Feb 24 '21 07:02 karli1

we use rainloop

meaz avatar Feb 24 '21 08:02 meaz

Error? Screenshot from 2021-02-24 15-20-40

debasis981 avatar Feb 24 '21 09:02 debasis981

have you clicked on SAVE first?

meaz avatar Feb 24 '21 10:02 meaz

What i have done just mentioned below Step-1:-i Click on the Fill all filed button Step-2:-Then an alert box came to scan the QR code. Step 3:-Filled up all the field automatically. Step 4:-Scan the QR code through the google-authentictor app step 5:-After giving the code its showing incorect code and save button is disabled Dear , Is mentioned all above steps are correct or something else???

debasis981 avatar Feb 24 '21 11:02 debasis981

Make sure that you've installed NTP on your server and that you use the same time settings so that the time on your mobile device and the server is always identical.

j-ed avatar Feb 24 '21 13:02 j-ed

okay .Thank you

debasis981 avatar Feb 25 '21 12:02 debasis981