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Segments still loading

Open swanknight opened this issue 6 months ago • 4 comments

SB hasn't been working for me for a while now. I don't see any segments, and if I try to submit any segments, it just times out. It just says "Segments still loading". Also, if I try to add a username, I get this error: "A connection error has occurred. Error code: -1".

PS: I'm using FF 128.10.1esr

{
    "debug": {
        "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Firefox/128.0",
        "platform": "Win32",
        "language": "en-US",
        "extensionVersion": "5.12.1"
    },
    "config": {
        "autoSkipOnMusicVideosUpdate": true,
        "showZoomToFillError2": false,
        "showPopupDonationCount": 5,
        "hasShownYouCapNotice": true,
        "hideDiscordLaunches": 1,
        "autoSkipOnMusicVideos": false,
        "showChapterInfoMessage": false,
        "whitelistedChannels": 4,
        "payments": {
            "licenseKey": null,
            "lastCheck": 1666856597242,
            "lastFreeCheck": 1666541334836,
            "freeAccess": true,
            "chaptersAllowed": true
        },
        "forceChannelCheck": true,
        "categoryPillUpdate": true,
        "permissions": {
            "sponsor": true,
            "selfpromo": true,
            "exclusive_access": true,
            "interaction": true,
            "intro": true,
            "outro": true,
            "preview": true,
            "music_offtopic": true,
            "filler": true,
            "poi_highlight": true,
            "chapter": false
        },
        "categorySelections": [
            {
                "name": "sponsor",
                "option": 2
            },
            {
                "name": "intro",
                "option": 2
            },
            {
                "name": "outro",
                "option": 2
            },
            {
                "name": "interaction",
                "option": 2
            },
            {
                "name": "selfpromo",
                "option": 2
            },
            {
                "name": "music_offtopic",
                "option": 2
            },
            {
                "name": "preview",
                "option": 2
            },
            {
                "name": "chapter",
                "option": 0
            }
        ],
        "renderSegmentsAsChapters": true,
        "submissionCountSinceCategories": 60,
        "sponsorTimesContributed": 60,
        "chapterCategoryAdded": true,
        "showDeArrowPromotion": false,
        "disableSkipping": false,
        "minutesSaved": 3098.2362372234475,
        "skipCount": 5727,
        "invidiousInstances": 48,
        "deArrowInstalled": true,
        "isVip": false,
        "dontShowNotice": false,
        "defaultCategory": "chooseACategory",
        "showTimeWithSkips": true,
        "muteSegments": true,
        "fullVideoSegments": true,
        "fullVideoLabelsOnThumbnails": true,
        "manualSkipOnFullVideo": false,
        "trackViewCount": true,
        "trackViewCountInPrivate": true,
        "trackDownvotes": true,
        "trackDownvotesInPrivate": false,
        "showUpcomingNotice": false,
        "noticeVisibilityMode": 3,
        "hideVideoPlayerControls": false,
        "hideInfoButtonPlayerControls": false,
        "hideDeleteButtonPlayerControls": false,
        "hideUploadButtonPlayerControls": false,
        "hideSkipButtonPlayerControls": false,
        "hideDiscordLink": false,
        "supportInvidious": false,
        "serverAddress": "Default server address",
        "minDuration": 0,
        "skipNoticeDuration": 4,
        "audioNotificationOnSkip": false,
        "checkForUnlistedVideos": false,
        "testingServer": false,
        "ytInfoPermissionGranted": false,
        "allowExpirements": true,
        "showDonationLink": true,
        "showUpsells": true,
        "showNewFeaturePopups": true,
        "donateClicked": 0,
        "autoHideInfoButton": true,
        "skipNonMusicOnlyOnYoutubeMusic": false,
        "scrollToEditTimeUpdate": false,
        "darkMode": true,
        "showCategoryGuidelines": true,
        "showCategoryWithoutPermission": false,
        "showSegmentNameInChapterBar": true,
        "showAutogeneratedChapters": true,
        "useVirtualTime": true,
        "showSegmentFailedToFetchWarning": true,
        "allowScrollingToEdit": true,
        "showDeArrowInSettings": true,
        "shownDeArrowPromotion": false,
        "cleanPopup": false,
        "categoryPillColors": {},
        "skipKeybind": {
            "key": "Enter"
        },
        "skipToHighlightKeybind": {
            "key": "Enter",
            "ctrl": true
        },
        "startSponsorKeybind": {
            "key": ";"
        },
        "submitKeybind": {
            "key": "'"
        },
        "actuallySubmitKeybind": {
            "key": "'",
            "ctrl": true
        },
        "previewKeybind": {
            "key": ";",
            "ctrl": true
        },
        "nextChapterKeybind": {
            "key": "ArrowRight",
            "ctrl": true
        },
        "previousChapterKeybind": {
            "key": "ArrowLeft",
            "ctrl": true
        },
        "closeSkipNoticeKeybind": {
            "key": "Backspace"
        },
        "downvoteKeybind": {
            "key": "h",
            "shift": true
        },
        "upvoteKeybind": {
            "key": "g",
            "shift": true
        },
        "colorPalette": {
            "red": "#780303",
            "white": "#ffffff",
            "locked": "#ffc83d"
        },
        "barTypes": {
            "preview-chooseACategory": {
                "color": "#ffffff",
                "opacity": "0.7"
            },
            "sponsor": {
                "color": "#00d400",
                "opacity": "0.7"
            },
            "preview-sponsor": {
                "color": "#007800",
                "opacity": "0.7"
            },
            "selfpromo": {
                "color": "#ffff00",
                "opacity": "0.7"
            },
            "preview-selfpromo": {
                "color": "#bfbf35",
                "opacity": "0.7"
            },
            "exclusive_access": {
                "color": "#008a5c",
                "opacity": "0.7"
            },
            "interaction": {
                "color": "#cc00ff",
                "opacity": "0.7"
            },
            "preview-interaction": {
                "color": "#6c0087",
                "opacity": "0.7"
            },
            "intro": {
                "color": "#00ffff",
                "opacity": "0.7"
            },
            "preview-intro": {
                "color": "#008080",
                "opacity": "0.7"
            },
            "outro": {
                "color": "#0202ed",
                "opacity": "0.7"
            },
            "preview-outro": {
                "color": "#000070",
                "opacity": "0.7"
            },
            "preview": {
                "color": "#008fd6",
                "opacity": "0.7"
            },
            "preview-preview": {
                "color": "#005799",
                "opacity": "0.7"
            },
            "music_offtopic": {
                "color": "#ff9900",
                "opacity": "0.7"
            },
            "preview-music_offtopic": {
                "color": "#a6634a",
                "opacity": "0.7"
            },
            "poi_highlight": {
                "color": "#ff1684",
                "opacity": "0.7"
            },
            "preview-poi_highlight": {
                "color": "#9b044c",
                "opacity": "0.7"
            },
            "filler": {
                "color": "#7300FF",
                "opacity": "0.9"
            },
            "preview-filler": {
                "color": "#2E0066",
                "opacity": "0.7"
            },
            "chapter": {
                "color": "#fff",
                "opacity": "0"
            }
        }
    }
}

Warn:


Debug:
[2025-05-20T16:30:16.669Z] Pausing skipping
[2025-05-20T16:30:16.672Z] Considering to start skipping: false, true
[2025-05-20T16:30:16.672Z] Ready to start skipping: -1 at 0
[2025-05-20T16:30:16.673Z] Setting switching videos to false
[2025-05-20T16:30:16.673Z] Pausing skipping
[2025-05-20T16:30:16.673Z] Pausing skipping
[2025-05-20T16:30:16.674Z] Considering to start skipping: false, true
[2025-05-20T16:30:16.674Z] Ready to start skipping: -1 at 0
[2025-05-20T16:30:16.674Z] Considering to start skipping: false, true
[2025-05-20T16:30:16.675Z] Ready to start skipping: -1 at 0
[2025-05-20T16:31:22.972Z] Pausing skipping
[2025-05-20T16:39:04.621Z] Pausing skipping
[2025-05-20T16:39:04.624Z] Considering to start skipping: false, true
[2025-05-20T16:40:10.859Z] Pausing skipping
[2025-05-20T16:40:10.860Z] Considering to start skipping: false, true

swanknight avatar May 20 '25 16:05 swanknight

This was adressed in #2231:

Try going to settings -> misc and changing the server URL to https://api.sponsor.ajay.app

Just tested it and everything started working fine

0ember1 avatar Jun 08 '25 04:06 0ember1

I have the same issue. Changing server URL doesn't help for me

RegreTTO avatar Jun 10 '25 04:06 RegreTTO

I encountered a similar problem; segments load correctly when using VPN. I believe the problem lies in the provider's blocks. The solution would be to find out which server address the request to load segments is sent to in order to set up redirection. Changing the URL did not fix the problem in my case.

psychosomat avatar Jun 13 '25 23:06 psychosomat

Also, interesting that via curl connection is established normally Image But in browser it fails Image

RegreTTO avatar Jun 14 '25 04:06 RegreTTO