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Error 500 when submitting segments

Open Metazolid opened this issue 1 year ago • 4 comments

I haven't been able to submit any new segments the past week or two, I always get an Error Code: 500. Everything else works fine as far as I can tell, Videos I haven't watched before have their segments included, I just can't seem to upload mine.

Firefox 128.0.3 Sponsorblock 5.7

Metazolid avatar Jul 30 '24 12:07 Metazolid

Perhaps you're having the same issue as mine, try reinstalling and using a new private User ID and see if that was the problem. I had the same issue with Chrome. https://github.com/ajayyy/SponsorBlock/issues/2066

gitols avatar Jul 30 '24 13:07 gitols

I'd prefer not to reset my ID, I've just reinstalled the addon though and the issue remains.

Metazolid avatar Jul 30 '24 14:07 Metazolid

You can back it up and see if having a new private UserID helps resolve your issue. You can always re-enter it afterwards.To be clear I'm not talking about your username in the Popup but your private UserID mentioned in the Backup/Restore Options section.

gitols avatar Jul 30 '24 15:07 gitols

I've done that, yes. Changing the private user ID does indeed circumvent the error, but I don't think it's a reasonable solution since submitting and raking up stats is half the fun of submitting segments. Starting over every time this error occours is impractical and at best a short term solution.

That being said, I tried it once again shortly after reverting the ID back to my own and still got the Error 500, but have tried it once more now, a few hours later and it seems to be working fine again? It's odd but maybe reinstalling the addon, changing your ID temporarily and then back fixes the issue?

Metazolid avatar Jul 30 '24 19:07 Metazolid