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Unable to connect iOS Device

Open slewis30328 opened this issue 1 month ago • 4 comments

Unable to see iOS device through IntelliJ or AIR SDK Utilities.

We have a legacy mobile app and I have not made changes to it in a long time - at least a year. When I made last change, I had a different laptop (older version of Win 10) and had iTunes installed. Never had any issues connecting to device(s) with that setup. I now have "newer" laptop, updated iOS version, new devices, and don't have iTunes installed (don't think that's issue since docs say you no longer depend on those libraries). I have tried iPods, iPads, iPhones and no connectivity with AIR utilities. All devices popup in my Windows environment and can see files on device via Windows Explorer.

Command: air51\lib\aot\bin\iOSBin\ideviceinfo Error Message: ERROR: No device found!

OS Windows: Windows 10 Enterprise - 19044.4529 AIR SDK: 51.0.1.3 iOS version: 17.5.1 Device: iPhone 15 Prod

Really appreciate any assistance!

Thanks

Steve

slewis30328 avatar Jul 01 '24 16:07 slewis30328