App crashes randomly on iPhone OS 16.5.1 after update to SDK 50.2.4.3

[luisbarbosakwalit]

My app crashes randomly on an IPad (running iPhone OS 16.5.1) after updating my SDK to version SDK 50.2.4.3.

• Which AIR SDK did you use?: SDK 50.2.4.3 (overlaid onto a Flex SDK) and packaged in a Windows environment.

• Describe the affected environment: iOS 16.5.1

• Can you reproduce it yourself, or did you get reports from other users? If so, how many users are affected (percentage)?:

Cannot reproduce it on my test device (iOS 13.3.1) but on a client's Ipad (running iOS 16.5.1), it happens randomly and crashes the app. This issue is also in-hand with an alert when opening the app (don't know if it's related or not), saying:
Trust Failed ... certificate name does not match input

I have gathered 5 crash log files that could help (attached KstorePlus-2024-02-28-125117.txt KstorePlus-2024-02-28-132113.txt KstorePlus-2024-03-04-102337.txt KstorePlus-2024-03-04-102919.txt KstorePlus-2024-03-04-103809.txt )

Steps to Reproduce

On our client's Ipad, we've opened the app, and after 5 minutes of random actions, the app crashed. On a second attempt, we've opened the app, and after going to one screen, go to Home and re-open the app, the app crashed again.

If we open the same app release on our test Ipad, we cannot reproduce the issue.

Known Workarounds

No Workaround found

[FliplineStudios]

It may be worth mentioning whether the app was packaged on Windows or on a Mac, and if you were using a Mac, whether you were using -platformsdk to point to your iOS SDK in Xcode (and which version it is using). There are some issues with device compatibility when packaging on Windows (#3010) with the latest AIR SDK versions, in case that's related...

[luisbarbosakwalit]

It may be worth mentioning whether the app was packaged on Windows or on a Mac, and if you were using a Mac, whether you were using -platformsdk to point to your iOS SDK in Xcode (and which version it is using). There are some issues with device compatibility when packaging on Windows (#3010) with the latest AIR SDK versions, in case that's related...

Just edited the request.

Thank you