All Air Apps stopped working on macos monterey from one day to another

[herrfinke]

This is not about a certain app I build, even other air apps do not work anymore. None of them starts completely. The window opens, also in the correct size, depending on which app I start. But it remains white, application does not respond. The confusing part is:

• I did not update the Air Runtime
• I did not update macos
• I did not even reboot the macbook, it was just in sleep-mode as it mostly is

What I've tried now:

• rebooting of course
• updating macos from 12.3.0 to 12.3.1
• updating Air runtime to 33.1.1.821

The confusing part is, it does not just happen when compiling sth. new and running via adl but also all .air packages using the (now) latest Air-Runtime don't start anymore crashlog.txt .

[ajwfrost]

Sorry for the delay, I've been meaning to check with you - do you still find this? We've got a machine updated with the latest Monterey and it's working okay with the existing runtime..

Judging by that crash log, a lot of the initialisation has already succeeded as there are some background rendering threads going on as well as the script timeout thread, so it's started up the VM and rendering code - not a security/pre-initialisation issue then.

I don't suppose anything can be seen from Scout?

thanks

[herrfinke]

Hi, thanks a lot for getting back to me. I did not find anything with scout but discovered a workaround at least. The issue seems to be related to a certain user on the MacOS. I did a re-install of the MacOS as well, this did not help. Afterward I created a new user on the machine, from there everything worked as it used to be. I tried to remove folders from the (broken) user's Library folder (also in Preferences/ or Application Support/) but couldn't figure out something that resolved the issue. So consider it closed, for now because I cannot provide more useful input. Just the solution for everyone else: try with another macos user

[ajwfrost]

Thanks for the update, interesting one .. I'm not aware of any settings that could be updated for a particular user to disable this, unless perhaps it was the "allow app store only" for applications (although you mentioned other AIR apps also failing, not sure if any of them had come via the app store...)

thanks